InMoment XI

FEBRUARY 6, 2024

In today’s digital landscape, the importance of social media marketing cannot be understated. Social media platforms like Facebook, YouTube, X (formerly called Twitter), TikTok, Instagram, and LinkedIn (among others) are essential for businesses looking to attract customers, gather valuable feedback, and foster customer loyalty.

Social Media 260

Social Media Marketing 2023 Advertising 260

BirdEye

JULY 24, 2023

Common challenges and solutions when doing customer feedback analysis Dos and don’ts of customer feedback analysis Use of AI in customer feedback analysis Best customer feedback analysis tools in 2023 FAQs on customer feedback analysis Improve your performance with Birdeye Insights What is customer feedback analysis?

2023 98

2023 Feedback Social Media Net Promoter Score 98

BirdEye

MAY 30, 2023

In this blog post, we’ll explore the best customer feedback tools you can use to quickly gather, manage, analyze, and action customer feedback. Table of contents What are customer feedback tools? It is a software solution that lets you collect and manage user feedback. How do you keep track of customer feedback?

2023 98

2023 Feedback Net Promoter Score Social Media 98

BirdEye

AUGUST 31, 2023

The popularity of social media platforms as a commercial medium is on an upward trend. Most major platforms have developed a way to offer social media users the ability to buy their favorite products without going to an external site. Facebook Shops allow customers to peruse your offerings without leaving the platform.

E Commerce 57

E Commerce 2023 Social Media E-support 57

BirdEye

SEPTEMBER 11, 2023

While processing vast data is challenging, leveraging Artificial Intelligence (AI) for customer feedback management can be a significant advantage. This blog post explores how Artificial Intelligence (AI) can make a difference in customer feedback management for your business.

Feedback 57

Feedback 2023 Management Social Media 57

BirdEye

JANUARY 25, 2024

But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? We’ll break it down by the numbers.

Social Media 109

Social Media Brands Multi-Channel Demo 109

BirdEye

SEPTEMBER 15, 2023

With Artificial Intelligence, sales teams can change how they approach selling and significantly increase lead generation, lead conversion, and overall customer experience. This blog post explores the top 12 ways businesses can leverage AI for their sales functions in 2023. Table of contents What is AI in sales?

Sales 109

Sales 2023 Demo Social Media 109

BirdEye

APRIL 19, 2023

You can start with small business ideas from home and build up as you gain more customers and revenue. Best small business ideas for 2023 Now that you have an idea of how to start a small business, it’s time for the fun part, figuring out what business to start. But first, let’s go over what makes a small business idea worth pursuing.

2023 97

2023 Social Media Consulting Events 97

BirdEye

NOVEMBER 9, 2023

Factors to consider when selecting the best insurance review sites When deciding where to focus your efforts on managing online reviews , consider these criteria: 1. Customers can leave reviews on your business page, which are prominently displayed for others to see. Check out our pricing today!

Insurance 109

Insurance 2023 Financial Feedback 109

BirdEye

AUGUST 16, 2023

It takes planning to stay relevant on one of today’s most popular social media platforms, Instagram. To make a notable impact, you must schedule Instagram posts, especially if you’re trying to keep your customers engaged. Watch the Free Demo Now. Wondering how scheduling Instagram posts can help your business?

2023 52

2023 Social Media Entertainment Demo 52

BirdEye

JUNE 22, 2023

They’re social: Almost 50% of the world population is now online and use the medium to express opinions and share experiences online. So, most customers can be expected to engage with their favorite brands and product lines on social media. Monitor interactions on your social media platforms.

2023 98

2023 Social Media Reference Loyalty 98

SurveySensum

OCTOBER 23, 2023

Quick Overview of Top 7 GetFeedback Alternatives in 2023 7 Best GetFeedback Alternatives for You SurveySensum Qualtrics Medallia AskNicely Birdeye SurveySparrow Nicereply Conclusion Why Look For GetFeedback Alternative? Not Easy to Use An ideal feedback management tool should offer a simple user experience. So let’s explore.

2023 52

2023 NPS Multi-Channel Feedback 52

BirdEye

MAY 12, 2023

Referral codes provide convenience to both businesses and customers: A referral code helps you manage your referral program and track where your referrals originate. PURLs are essentially custom referral codes that have the customer’s name or their social media handle in them.

2023 98

2023 Apparel Reference Social Media 98

BirdEye

MAY 5, 2023

Top 16 free advertising sites Below are the top 18 free advertising sites that can help your company reach a wider audience and increase your brand visibility in 2023. Businesses can easily create and manage listings of items for sale or services for hire with its user-friendly interface. Track and manage your metrics and results.

Advertising 98

Advertising 2023 Automotive Retail 98

BirdEye

MAY 9, 2023

From referral cards to social media plugs online, a referral program is the golden egg for businesses. One of the best methods to ensure your customers can easily promote your business is to create an incentivized referral card program. Book a demo today!

2023 98

2023 Rewards Programs Reference Fashion 98

BirdEye

MARCH 24, 2023

Table of contents Business development defined Differences between business development and sales Business development versus sales development Differences between business development and marketing What does a business development manager do? A marketing manager is often involved in developing a marketing plan.

2023 98

2023 Return on Investment Social Media Sales 98

BirdEye

SEPTEMBER 13, 2023

How to write the right testimonial questions How to ask for testimonials 30 testimonial questions to ask your customers in 2023 FAQs about testimonial questions Collect social proof with Birdeye What are testimonial questions? You and your marketing team must know how customers discover your brand.

2023 57

2023 Brands Feedback Financial 57

BirdEye

DECEMBER 25, 2023

These pages can confuse your customers and hurt the online reputation management you’ve worked so hard to build. Let’s get your Facebook page management in order! Are you looking for a quick way to claim an unofficial Facebook Business Page in 2023? As of December 2023, here’s how you can do it 1.

Social Media 57

Social Media 2023 Document Demo 57

BirdEye

NOVEMBER 21, 2023

Running an interior design business presents unique challenges, from sourcing materials and managing client expectations to navigating the ebb and flow of design trends. Juggling creative expression with the practicalities of project management and client interactions adds complexity.

Marketing 109

Marketing Social Media Advertising Workshop 109

BirdEye

MAY 3, 2023

Common examples of B2B marketing channels are Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, content marketing, B2B online communities and select social media platforms, email marketing, and webinars. Content marketing It is 2023, and content is definitely still king. Research also tells us that 69.6%

Marketing 98

Marketing Social Media B2C Multi-Channel 98

BirdEye

OCTOBER 19, 2023

Invest in social media marketing 4. Grow your customer base with email marketing 5. Manage your reviews to build social proof 7. Platforms like Google, social media sites, and restaurant review sites introduce you to potential customers who help grow your business. Here are those: 1.

Marketing 62

Marketing Social Media Multi-Channel Loyalty Programs 62

BirdEye

MAY 3, 2023

And an effective marketing objective starts with strategies for each of these more manageable elements. Setting good marketing objectives for your business Identify your target audience Your customers are at the core of your business. The marketing goals you develop begin with your target audience – your customers – in mind.

Marketing 98

Marketing Social Media Net Promoter Score Measurement 98

BirdEye

AUGUST 7, 2023

13 Auto repair marketing strategies you should check out Strategies to retain existing customers Trends in auto repair marketing in 2023 What are the best platforms for advertising auto repair services? Visibility: Cement your auto repair shop in customers’ minds. Reach new customers on the cheap with email marketing.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

BirdEye

JANUARY 6, 2023

Understanding social media algorithms can be the difference between success and failure. In this article, we’ll teach you everything you need to know about the most well-known social media algorithms and explore ways to help your company rank. Table of contents What are social media algorithms?

Social Media 19

Social Media Sports Download Engagement 19

BirdEye

OCTOBER 25, 2021

With roughly one billion monthly active users, Instagram belongs to the most popular social network worldwide. In 2023, the photo-sharing site is projected to reach 127.2 When a prospective customer sends you a message inquiring about the price, you can respond by sending a payment link. Enter Instagram payments.

Social Media 93

Social Media 2023 2019 Sales 93

SurveySensum

OCTOBER 17, 2023

15 Customer Feedback Tools For NBFCs: A Quick Overview 15 Best Customer Feedback Tools for NBFCs of 2023 SurveySensum Qualtrics Feedier InMoment Typeform UserReport Qualaroo Retently CrowdSignal NiceReply Mopinion GetFeedback Medallia CustomerGauge Delighted Conclusion What is a NBFC Customer Feedback Tool?

Feedback 52

Feedback Management NPS Customer Satisfaction 52

BirdEye

FEBRUARY 21, 2023

Are you curious about how people use social media? Social media statistics can provide valuable insights into these questions and more. From Facebook’s total users to Twitter’s average daily tweets, there are so many facts that help us better understand how we interact with social networks. Let’s get started.

Social Media 98

Social Media 2023 Marketing Advertising 98

BirdEye

JULY 6, 2023

Review aggregator sites are the most popular channels for your potential customers to read those reviews from your existing clientele. So it is very important for growing businesses to identify the top review aggregators for their industry, establish a presence, and manage the reviews. This will help them grow their online reputation.

Social Media 98

Social Media 2023 Consumers Feedback 98

Lumoa

APRIL 28, 2024

At the same time, your customers expect to get the same level of support , no matter if they reach out on Facebook or via email. Customer experience platforms make it possible to manage all the customer data in one platform and reach out to them when they need it.

Feedback 83

Feedback Multi-Channel Consulting Social Media 83

SurveySparrow

JULY 23, 2023

Let’s open the stage with a quote from Bill Gates, “Your most unhappy customers are your greatest source of learning.” ” This quote beautifully captures the essence of Customer Experience Management (CEM). Multiple Sharing Options: Share surveys through email, embedded code, or social media.

Customer Experience Management 52

Customer Experience Management 2023 CEM Customer Experience 52

BirdEye

OCTOBER 11, 2023

Delivering a consistent experience across locations is challenging and needs quality-check processes, staff training, and a customer-centric culture. The advent of AI can help businesses route tasks like responding to reviews, social media post generation, and survey responses to AI. “I love BirdAI.

Sales 109

Sales Social Media Customers Multi-Channel 109

BirdEye

DECEMBER 15, 2023

Have you ever wondered why multi-location businesses have different social media accounts? Our recent webinar, ‘Local social: How to manage social media across locations,’ for Birdeye VIEW 2023, unveils the real-life success story of Valley Veterinary Care’s social media reputation management.

Social Media 57

Social Media Management 2023 Demo 57

BirdEye

JULY 11, 2023

And that compels customers to take action and engage with your brand on social media. How to write captivating Instagram captions for your business Measuring your success on Instagram FAQs about Instagram captions Download our free 2023 social media toolkit What is an Instagram caption?

Social Media 40

Social Media 2023 E Commerce Download 40

SurveySensum

APRIL 21, 2023

No integration with Active Directory to manage users. We evaluate the customer reviews from platforms like G2, Capterra, and Trustradius and list out the pros and cons of each tool. 5) Yes Yes End-to-end customer support (line chat, emails, blogs, etc.). Suggested read: 10 Best Qualtrics Competitors and Alternatives in 2023 3.

Multi-Channel 52

Multi-Channel 2023 Feedback Social Media 52

SurveySensum

JULY 2, 2023

Top CSAT Tools SurveySensum Qualtrics SurveyMonkey GetFeedback Nicereply NICE Satmetrix InMoment Jotform Formstack Survicate Delighted Google Forms MS Clarity Hotjar Hootsuite Conclusion Best CSAT Survey Tools in 2023 Following is a quick overview of the pricing of each CSAT survey tool and the user rating we got from the G2 platform.

Customer Satisfaction 52

Customer Satisfaction Measurement Multi-Channel Social Media 52

BirdEye

MARCH 29, 2023

“I am consistent with my social media posting, but I still fail to see an increase in followers or leads.” Does generating leads and building a more prominent brand for your business through social media seem challenging? Table of contents What is social media engagement? Does this sound like you?

Social Media 98

Social Media Engagement Metrics Measurement 98

Quadient

AUGUST 17, 2021

The State of CX: A customer experience series - differentiating with data. The evolution from customer communications to the more comprehensive approach of customer experience management represents the sea change in how businesses view their approach to customer growth and retention. Experience.

Customer Experience 52

Customer Experience Customer Journey Mapping 2021 Document 52