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ICE 2024: The CRM Lightning Talks Are Back in Action

Optimove

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Due to popular demand, Optimove’s much-anticipated Lightning Talks are making a return at ICE 2024 between February 6th and February 8 th ! Learn more about each topic and why you should attend below.

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9 Best Market Research Tools & Software in 2024

SurveySensum

Well, how about I tell you that the whole process of market research can be automated and made simple, saving you a ton of time and energy, and can also help you in customer experience management ? So, let’s scroll down and get a sneak peek into these must-know market research tools of 2024. Sounds too good to be true? Well, it’s not.

2024 52
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Customer Success + Sales = Revenue Retention: Insights from Totango Leaders

Totango

“What’s your company’s most important business outcome in 2024?” If you asked your customer success (CS) and sales leaders this question, what do you think each of them would say? The easy answer, and why we’re all here, lies within your customer base. No one is looking for growth-at-all-costs anymore.

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Moreover, personalized experiences can lead to increased customer lifetime value. Here are some tips to help you personalize the customer experience. Analytics and Reporting: Gaining Insights into Customer Behavior We learned about the importance of personalization, and for that, you need to analyze the customer data.

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Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

You can block multiple responses, customize landing pages, and prompt agents for follow-ups, enhancing engagement and response rates. Reporting and Analysis Gain actionable insights with the full out-of-the-box reporting suite and real-time mission control dashboard. That’s not it. The best part? 5 Capterra 4.4/5

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Neil Hoyne, Renowned Customer Analytics Expert and Best-Selling Author to Keynote Optimove’s Connect Conference, March 20-21 in London

Optimove

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on March 20-21 at the Pullman London St. Pancras in London.

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Neil Hoyne, Renowned Customer Analytics Expert and Best-Selling Author to Keynote Optimove’s Connect Conference, March 20-21 in London

Optimove

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on March 20-21 at the Pullman London St. Pancras in London.