CX Automation: How to Deliver Seamless Customer Experiences with Efficiency
SurveySensum
NOVEMBER 8, 2023
In this blog, we are going to explore the hot topic of CX automation from A to Z. These technologies excel at handling repetitive tasks, but when it comes to more complex problem-solving or nuanced interactions, human involvement is essential. However, it is advisable to rely on it only in certain situations.
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