SurveySparrow

OCTOBER 5, 2020

The birth of online survey tools has made it incredibly easy for businesses to get feedback from their customers. And choosing an online survey tool or a survey software can often confuse you. Typeform is a great online survey tool to use if you are looking to build fun surveys. Typeform vs SurveyMonkey.

NPS 59

NPS Net Promoter Score Feedback Exceptional Customer Service 59

SurveySparrow

SEPTEMBER 20, 2020

Online surveys are the need of the hour. Considering the amount of online surveys people have been taking over the past decade, every organization – small or humungous are in need of a survey software. Because online surveys help you understand how your business is blooming. And you ask why?

2020 81

2020 Multi-Channel NPS Feedback 81

ChurnZero

FEBRUARY 4, 2022

The most common scenarios in which customer success and investors work together include board meetings, mergers and acquisitions, and performance issues. At these meetings, customer success leaders share the high-level performance of team initiatives that relate to the company’s business plan. Performance issues. Board meetings.

Metrics 98

Metrics Customer Success Engagement Customer Satisfaction 98

SurveySparrow

DECEMBER 26, 2022

If you manage a team of employees, it’s important to have a way to fairly and accurately assess their performance. In this blog post, we’ll give you everything you need to know about behaviorally anchored rating scales: . How to use BARS in performance evaluations. Behaviorally anchored rating scales: A definition.

Document 52

Document Demo Definition Measurement 52

Integrity Solutions

AUGUST 13, 2018

It’s now well-established that a strong coaching culture is something high-performing companies have in common. In study after study, coaching is shown to play a key role in driving sales performance and revenue achievement. What’s most telling, though, is to look more closely at the factors relating to the biggest performance boosts.

Sales 52

Sales Culture Management Leadership 52

Integrity Solutions

AUGUST 13, 2018

It’s now well-established that a strong coaching culture is something high-performing companies have in common. In study after study, coaching is shown to play a key role in driving sales performance and revenue achievement. What’s most telling, though, is to look more closely at the factors relating to the biggest performance boosts.

Sales 42

Sales Culture Management Leadership 42

SurveySparrow

MARCH 13, 2023

Here’s where a 360 performance review can be a game-changer. What is a 360 performance review? A 360 performance review allows all of the key players in an employee’s performance to collaborate and provide feedback on their job performance. Choose a survey platform to collect the 360 feedback.

Feedback 52

Feedback Reference Culture Management 52

SurveySparrow

FEBRUARY 14, 2022

“It’s not the great resignation, but the great appraisal and re-appraisal.”. She highlighted that instead of the great resignation, the discussion should be about the great appraisal and re-appraisal that can happen because of people analytics. Some 73,000 survey results were piled up for the HR team to analyze.

Metrics 98

Metrics Webinar 2022 ROI 98

BirdEye

NOVEMBER 8, 2023

This is where businesses are appraised, critiqued, and advocated for by customers. If you want to gain more customers, you need to improve the quality of reviews you have across platforms. An essential part of such platforms are eCommerce review sites. With Birdeye review, you can get so much done quickly!

Travel 57

Travel Hotels Social Media Healthcare 57

ShepHyken

DECEMBER 21, 2018

The performance of your support agents is extremely important when it comes to achieving customer satisfaction. Then, monitor their performance against those goals. Appreciating your agents’ performance encourages them to work harder. Introduce appraisals and gamify the work culture to keep your agents happy and satisfied.

Blog 96

Blog Customer Satisfaction Culture Social Media 96

ProProfs Chat

DECEMBER 18, 2019

Do you follow specific customer service objectives as parameters to gauge the performance and efficiency of your support team? . In this blog post, you can discover service objectives examples ideal for all types of organizations. How will you measure the performance of your customer support team? Well, we got you covered!

Customer Service 80

Customer Service Net Promoter Score Multi-Channel Feedback 80

ProProfs Chat

APRIL 17, 2020

In this blog, we will look at six easy ways to reduce your customer response time. Whether your customer is reaching out to appraise, complain, or receive information, the goal is to respond quickly. Survey Maker. Your reps can pull out relevant whitepapers or blog posts and service several customers simultaneously.

Customer Service 80

Customer Service Multi-Channel Social Media Customers 80

ProProfs Chat

AUGUST 13, 2021

All thanks to employee satisfaction survey questions , you can collect regular feedback from your employees. Employee satisfaction surveys focus on workplace aspects like productivity, career growth prospects, employee-manager relationships, employee-peer relationships, and more. What Is an Employee Satisfaction Survey?

E-support 52

E-support Culture Feedback Roadmap 52

SurveySparrow

MARCH 16, 2023

To conduct successful 360 degree appraisals for your firm, you need a great 360 degree appraisal format. In this blog we will: Define a 360 appraisal format Explore 9 types of 360 feedback formats Answer common FAQs about 360 degree appraisals What is a 360 degree appraisal format?

Leadership 52

Leadership Culture Feedback Communication 52

SurveySparrow

MAY 23, 2022

Behind every successful product, service, advertisement or campaign, there is…(drumrolls)… a survey software and thus, surveys or forms. Things we’ll cover in this blog: Jotform vs Google Forms Features Comparison. That is great for testing the waters and seeing if Jotform is the survey software for you.

2022 52

2022 Document NPS Feedback 52

SurveySparrow

JUNE 11, 2020

Lattice Performance is definitely one of the best people management platforms out there. Yet, there are some aspects of the performance management solution that does not excite you anymore and even disappoints you at times. So, you have started hunting for Lattice alternatives? There’s no denying that! Is that the case?

2020 52

2020 Definition Multi-Channel Feedback 52

SurveySparrow

NOVEMBER 5, 2020

You can collect first-hand information from them by conducting online surveys, online content campaigns or pilot focus groups. Post that, staying on top of the performance of each of its moving parts as you go will keep you ahead of the game! Online surveys are the need of the hour. How to start an online business? Click here.

Banking 59

Banking Document Marketing Financial 59