Unlock the Secrets of Customer Service Excellence: Who’s Winning and What’s Broken?
CSM Magazine
MAY 16, 2024
Helen Wilson, Chief Operations Officer at Atom Bank; Heather Drinkwater, Head of Operations at Benenden Health; and Joe Quinliven, Head of Customer Care at Gousto, all shared their wisdom as contact centre and customer service leaders. That means living customer-centricity from the C-suite down.
Let's personalize your content