Facing economic challenges in Customer Success? Revisit the foundations of your program
ChurnZero
MARCH 22, 2023
Lately, many customer success (CS) teams have been downsized or eliminated because of global economic uncertainty. It is OK to consider the brand value of a customer along with their revenue—sometimes you might have a really big brand, and their value as a reference boosts the revenue they bring to your company. Register today.
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