InMoment XI
DECEMBER 14, 2022
Eslam is a PhD & CCXP Certified Customer Experience (CX) lead with a proven record of designing and delivering CX programs across different sectors such as Financial Services, Government, Tourism, Oil and FMCG in Australia, Africa and Asia.
CSM Magazine
SEPTEMBER 27, 2023
Metaverse technology is increasingly becoming a way of getting things done for most businesses. The growing adaptation of the technology has seen its global market value clock $83 billion in 2023, a figure that is projected to increase to $936.6 What is Metaverse Technology and How Has it Benefited Businesses? billion in 2030.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
West Monroe
FEBRUARY 13, 2024
About the episode Explore the transformative power of AI and digital technology in the sports industry on our latest episode, which features Satisfi Labs CEO Don White. Fresh off the Super Bowl's digital showcase, dive into how these technologies are enhancing fan experiences by making sports more accessible and interactive than ever.
CSM Magazine
JUNE 18, 2020
MR encompasses a range of technologies that combine the digital and natural worlds. Early VR gaming headsets appeared in the 1990s and the technology has taken leaps and bounds since then. Some exciting trends are emerging in the world of Mixed Reality (MR) that could have a major impact on the online customer experience of the future.
Oracle
SEPTEMBER 30, 2020
According to an Oracle and ESG research report, “ The Impact of Emerging Technology on CX Excellence” , VR and AR are rapidly approaching an inflection point. Here’s why VR is an emerging technology to keep your eye on, along with a look at how smart brands already use VR to deliver a high quality CX.
Alida
JANUARY 5, 2018
Experts believe that in 2018, marketing leaders will be dealing with disruption and adapting emerging technologies that are starting to mature beyond their initial hype. This means brands must invest heavily in the underlying technology as well as architecture, talent and process. CMOs become customer-obsessed.
Think Customers
JULY 29, 2022
And inquiries about loyalty rewards were common across nearly all industries — retail, public sector, automotive and manufacturing, travel and tourism, insurance, finance. Businesses will be able to foster customer-centric innovations once they truly understand their audience’ wants and needs,” he says. “In
Expert insights. Personalized for you.
493 
Let's personalize your content