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10 Tips for Building a Successful Insight Community

Alida

How would you describe a digital insight community and its value to your organization? At Alida, we define a digital insight community as a customer engagement platform you can use to uncover agile, actionable insights from the right people at the right time—at scale. And how do we know? Well, we invented it.

Insights 246
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Uncover Measurable ROI with Insight Communities

Alida

Discover how customer insight communities help brands build stronger relationships, reduce risk, and deliver measurable ROI.

ROI 130
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How Insight Communities Improve Customer Experience

Alida

Customer communities help companies build relationships with customers, listen to their needs, and gather valuable customer insights. When multiple customers feel that they are a part of something bigger, your organization becomes a force to be reckoned with.

Insights 246
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A Day in the Life of an Insight Community Manager

Alida

Running an insight community is as much about attitude as it is aptitude. To succeed, a community manager needs to have a progressive mindset above all else and be constantly looking for ways to innovate and evolve the community program.

Insights 211
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Power Hour with the Community Team at Mural

Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team

MURAL came to Vanilla just 4 months ago and together, we worked with them to build their thriving community from scratch. As a first time community, the MURAL team has been strategic, creative, and innovative. The MURAL community team is joining us on August 24th at 12 pm EDT to discuss just that! So, how did they do it?

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Intro to Insight Communities

Alida

Elevate your existing Voice of the Customer strategy with a customer insight community comprised of thousands of highly engaged customers and prospects.

Insights 130
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Community management best practices: How to keep the valuable insights coming long-term

Alida

Keep your insight community healthy by diversifying your activities, recruiting often, and engaging your members frequently. Start learning now.

Insights 130
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2021 Community Predictions

What does 2021 have in store for the community profession? Will these unprecedented times expedite the rise of branded communities? This year's Community Predictions has all the answers! What impact has the global situation had on the community and what can we expect moving forward into 2021?

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How Product Teams Can Leverage Community

Speaker: Scott Baldwin of ProductBoard

Product managers and community managers share a common goal: to deliver value to their users. Through in-depth user insights, a clear product strategy, and an inspiring roadmap. How can they work together and leverage the power of community to address each of the aspects of Product Excellence?

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Customer Advocacy and Community

Speaker: Liz Richardson and Deena Zenyk

By following a step-by-step process that uses your community to develop a customer advocacy program. They’re geared up to answer the most common questions,and to offer practical advice and proven insights on how your organization can harness an engaged community to power a customer advocacy strategy. Key outcomes & measurements.

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How to Use Data to Build Strong Customer Communities

Speaker: Carrie Melissa Jones Founder, Gather Community Consulting

Time and again, organizations assume that community member research is duplicative, cumbersome, risky, or incapable of yielding meaningful results. They simply move ahead with their communities and “iterate” as they go. The results of not performing community member research? Plan community-specific research.

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Research Report: The State of Community Management

Customer Communities Elevate the Customer Experience. Online communities provide a wealth of benefits for organizations; they impact a variety of customer activities, boost engagement, and provide a range of transformative business services. External Communities Elevate the Customer Experience. Grab your free copy today!