is-the-nba-customer-service-an-example-to-follow 
CSM Magazine
OCTOBER 18, 2021
The National Basketball Association is the biggest basketball league in the world sweeping most of the world’s basketball followers. Over the years, NBA grew to become one of the most popular leagues in the world with a massive audience grabbing a large portion of the 400 million basketball fans globally.
CSM Magazine
JANUARY 29, 2024
Banks, e-commerce, online casinos, and many other types of businesses require customer service. Every reputable company ensures that its customers can contact them in case they have any questions or experience any problems. Efficient customer support management is a way for a business to develop and flourish.
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inmoment
MARCH 12, 2020
Rather, these messages are about what these organizations are doing to prevent the spread of the coronavirus (and how they can attempt to put their customers at ease during this pandemic). Customers are going to continue to consume products and services, so don’t turn off your listening programs. We have a few ideas.
delighted
JUNE 8, 2021
Many companies ask their customers for feedback with email surveys , often after a product has been received or a service has been completed. Ideally, your customers see your request, open the email survey, and provide their feedback. Most important of all is the email survey subject line. Email survey subject line importance.
C Space
APRIL 17, 2020
They have just launched a new service: online experiences. Flight booking website Skyscanner have followed suit, with virtual guides to destinations and experiences, from world museums you can explore from home and how to experience live performances from the comfort of your sofa, to nature videos and wildlife camera streams. “We
Playvox
FEBRUARY 18, 2019
“Excellence happens when you try, each day, to both do and be a little better than you were yesterday.” — Pat Riley (former NBA coach). You’ll use call recording, live chat, customer feedback, surveys and more to gain a deep insight into agents’ capabilities. Following on from the point above, coaching should be personalized.
Optimove
APRIL 6, 2020
An announcement followed on March 15th that halted the opening of public schools, restaurants, nightlife, and more. The chaos began roughly mid-March. On March 12th, NYC Mayor Bill de Blasio declared a state of emergency in New York City. By March 16th, the majority of the non-essential workforce was already working from home, when can.
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