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It’s High Time to Enhance Your Event Ticketing App With Advanced Functionality

CSM Magazine

Viewers bring direct income in the form of ticket, souvenir, food, beverage, and other online and physical sales. According to Juniper Research , global mobile and wearable-device ticket sales are expected to reach $14 billion this year, making up 54% of total digital purchases for events and transportation.

Events 56
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Three Travel and Hospitality Customer Journey Tracking Examples

Kitewheel

This despite the fact that 76% of customers tell us that they would be likely or extremely likely to sign up for a brand’s loyalty program if the brand tailored information and experiences based on past behavior. With the right technology, all of this and more is possible, especially for members of a loyalty program.

Travel 40
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Brand Move Roundup – July 21, 2020

C Space

In the UK, interest in buying used cars has jumped in recent weeks as people look for alternatives to public transport following government pandemic warnings, according to online marketplaces. Motorway.co.uk , another used car marketplace, said it had enjoyed record sales of as much as £1.6m

2020 52
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4 ways to maximise the value of your loyalty program

Currency Alliance

There are really only four ways to create value for all stakeholders in a loyalty program: maintain low operating costs, and funnel the savings into rewards. add complementary partners in every spending category so the program and the currency are more useful and interesting. Not every loyalty program seems to appreciate this.

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How to create loyal customers and brand evangelists in the travel and hospitality industry

Up Your Service

Turning loyalty members into evangelists. In its 2017 travel and hospitality outlook, Deloitte predicts that customer experience will make a much bigger impact than loyalty programs on customer retention. Although this isn’t a direct sale of an Allegiant product or service, they still take a cut of the revenue.

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Inspiring Retail Customer Experience Examples That Wow Customers

SurveySensum

This experiential approach allows customers to truly understand the Tesla brand and its commitment to sustainable transportation, creating a memorable and influential retail experience. This information allows them to make data-driven decisions when it comes to crafting loyalty programs. Surprise and Delight!

Retail 40
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How to Improve Customer Retention

InMoment XI

You get a greater return on your investment (ROI) from repeat customers than trying to acquire a first-time customer Even though only 12% to 15% of customers are loyal to a single retailer, they represent between 55% to 70% of the retailer’s sales. By leveraging your customer experience (CX) program. Need some more convincing?