West Monroe

MAY 8, 2023

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Email LinkedIn Twitter icon Facebook printer copy Print this page Listen to "The Digital Economy: Is a Recession Really Coming?" on Spreaker. When will it happen? When will it happen? Featuring Dana M. Absolutely.

2023 98

2023 Banking Healthcare Financial 98

West Monroe

MAY 22, 2023

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Email LinkedIn Twitter icon Facebook printer copy Print this page Listen to "Why All Companies Should “Shift Left”" on Spreaker. About the episode What sounds like a political movement is actually a technical one.

2023 52

2023 Banking Financial Healthcare 52

Integrity Solutions

MAY 24, 2023

Selling is about helping customers make buying decisions that are in their best interests. What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. The most important variable in the success of any salesperson is themselves.

Sales 52

Sales Culture Management Leadership 52

SurveySensum

JULY 14, 2020

While many brands are struggling to deliver the relevant and delightful experiences to the customers, certain Customer Experience Leaders have broken the code and delivered what is considered to the best! They have not only brought new perspectives on the table but have redefined the customer experience exceptionally!

2020 132

2020 Customer Experience Magazine Consulting 132

Kustomer

OCTOBER 21, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Phil Irvine. Listen to the full podcast to learn more. You may be thinking that marketing and CX have nothing to do with one another yet they really do go hand in hand. What’s Marketing Got to Do With It?

Marketing 98

Marketing Customer Service Definition E Commerce 98

Kustomer

JULY 22, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe and Vikas are joined by CMO of Unbabel, Sophie Vu. Listen to the full podcast to learn more. One thing I think that’s really exciting…is that you no longer have to hire agents based on their language skill.

Customer Satisfaction 98

Customer Satisfaction Customers E Commerce Brands 98

West Monroe

OCTOBER 10, 2022

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Email LinkedIn Twitter icon Facebook printer copy Print this page Listen to "What is the Digital Mindset?" on Spreaker. About the episode Welcome to This Is Digital, a new podcast from West Monroe.

2023 52

2023 2022 2021 Travel 52

BirdEye

APRIL 6, 2023

Market research helps you conceptualize how best to package your product to address the needs of your industry. Market research helps you conceptualize how best to package your product to address the needs of your industry. The trick is to recognize the potential for innovation in an existing product rather than reinventing a new one.

2023 98

2023 Insurance Social Media Transportation 98

West Monroe

OCTOBER 10, 2022

Apple Podcasts. Google Podcasts. Welcome to This Is Digital, a new podcast from West Monroe. The time to be digital is now, and this series will bring you actionable insights and real stories to apply to your organization. Casey, from your perspective, who should be listening to this podcast?

2022 52

2022 2021 Travel 2020 52

Kustomer

JUNE 27, 2022

Innovative perspectives and solutions are necessary to expertly navigate this altered, ever-evolving terrain. Innovative perspectives and solutions are necessary to expertly navigate this altered, ever-evolving terrain. Not one single survey has ever indicated that customers wouldn’t pay more for great service, according to Forbes.

2022 98

2022 Customer Service E Commerce E-support 98

ProProfs Chat

AUGUST 8, 2019

the best technology to reach customers before they do. the right approach to understand what makes a service the best. The quote reminds me of why a brand needs to focus on building a long-term relationship with its customers, rather than just treating them as a sales opportunity. And, how’s it done? Table of contents [ Hide ].

Customer Service 51

Customer Service Airlines E-support Brands 51

Bold360

NOVEMBER 21, 2016

What exactly are the takeaways making the biggest impact on customer experience initiatives as companies look to 2017, and how can CX pros and business leaders move their companies forward in the digital, always-on, always-connected, omni-channel landscape? Meet Our Panel of Customer Experience Pros: Daisy Jing. Sasha Tenodi.

2016 111

2016 2017 Customer Experience Social Media 111

C Space

AUGUST 15, 2018

After landing impact-after-impact for his clients, he became a seasoned and celebrated consultant, eventually being shortlisted for the prestigious MRS Newcomer of the Year Award in 2016. Alarmed at the answer, he offered to accompany her on her visit. Then it dawned on me. The auto industry has a trust problem. Ben Moncrieffe.

Automotive 40

Automotive Retail 2018 2015 40