perspectives report state-of-digital-product-adoption-in-utilities 
InMoment XI
NOVEMBER 2, 2022
If you’re like the majority of CX practitioners (CX Network’s “Global State of CX” report shows that it is the second highest concern for CX practitioners), you likely have quite a few ROI questions. Imagine if you were still operating your business in the same way you were in 2019. Total nightmare, right? Let’s dive in!
West Monroe
JANUARY 23, 2022
An increasingly connected energy-and-utilities ecosystem. The utility business model is changing in response to political, environmental, consumer, and cybersecurity pressures. Dozens of states have set targets for decarbonizing their economies across all sectors—and utilities will have foundational roles in these efforts.
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Gainsight
SEPTEMBER 21, 2020
They discussed how Keith focuses on BazaarVoice’s customer success while improving product functionality and being the best at what they already do. Nick asked Keith, “When you came into Bazaarvoice, how did you assess the state of the company, and how did you incorporate that focus on the customer within that assessment?”
Kerry Bodine
JUNE 5, 2019
Two weeks ago, I delivered a webinar called “The Path To Journey Management” in partnership with Intouch Insight , a CX management solutions provider. You can still register to watch the replay.) We got a ton of great questions about the content I presented. So many, in fact, that I didn’t have time to answer them all on the webinar itself.
Kerry Bodine
JUNE 5, 2019
Two weeks ago, I delivered a webinar called “The Path To Journey Management” in partnership with Intouch Insight , a CX management solutions provider. You can still register to watch the replay.) We got a ton of great questions about the content I presented. So many, in fact, that I didn’t have time to answer them all on the webinar itself.
Kerry Bodine
JUNE 5, 2019
Two weeks ago, I delivered a webinar called “The Path To Journey Management” in partnership with Intouch Insight , a CX management solutions provider. You can still register to watch the replay.) We got a ton of great questions about the content I presented. So many, in fact, that I didn’t have time to answer them all on the webinar itself.
SurveySensum
JULY 20, 2023
However, they suggested that I scan the product QR code on their online app. However, they suggested that I scan the product QR code on their online app. On the verge of giving up, I decided to manually enter the product code, and voila! Did our product variety meet your needs? So, I asked a salesperson to help me.
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