Zeisler Consulting

MAY 23, 2023

So I guess with it front of mind, it seems appropriate that this little anecdote popped into my head the other day: Do you remember in 2022 when BMW decided to make heated seats a subscription service ? But what sorts of goods and/or services are out there that have a market space for the Leave You Alone Brand ?

Automotive 72

Automotive Loyalty Programs 2022 Brands 72

NICE inContact

APRIL 3, 2019

As a growing management consulting firm headquartered in Indianapolis, IN, Engaging Solutions provides a variety of customized services to government agencies, small businesses and Fortune 500 companies. The upshot? Its contact center solutions are focused largely in the Medicaid managed care sector.

Engagement 55

Engagement Contact Center Government Consulting 55

Beyond Philosophy

DECEMBER 19, 2017

Per the online marketing intelligence service WARC , QVC took the top spot in the survey, jumping nearly 20 places over its positions last year. On the other hand, the upshot is that there is vast opportunity for Customer Experience improvement in the UK. Just 12 months ago in 2015, they scored 7.33; in 2017, just 7.08. The Good News.

2002 153

2002 2017 Customer Centricity Consulting 153

Zeisler Consulting

JANUARY 4, 2021

First, there was my Internet service provider. Our service was out inexplicably one afternoon and so I called their service phone line. The experience was terrible in myriad ways and the upshot was we spent the entire night (Angels and ministers of grace defend us!) without service.

Hotels 72

Hotels Airlines Travel Communication 72

SurveySensum

OCTOBER 25, 2023

By using feedback to guide your troubleshooting, the upshot will be that every choice you make and fork in the road you face regarding pure site speed can be tackled in a data-driven way. Positive feedback from users about constant uptime assures you that your web hosting service is dependable, allowing you to focus efforts on other areas.

Feedback 52

Feedback User Experience Competitive Advantage Presentation 52

Optimove

AUGUST 9, 2022

The upshot? Google also upped the ante in June by giving app users a long-overdue choice on whether to accept or disable push notifications at the point of app installation. Why is it important to build trust with customers? Trust is a fundamental expectation of the 2022 consumer.

Government 52

Government Events Sports Brands 52

Optimove

AUGUST 9, 2022

The upshot? Google also upped the ante in June by giving app users a long-overdue choice on whether to accept or disable push notifications at the point of app installation. Why is it important to build trust with customers? Trust is a fundamental expectation of the 2022 consumer.

Government 52

Government Events Sports Brands 52

Myra Golden

JANUARY 1, 2019

When I facilitate customer service training, I’ve been working on content and exercises for a least 60 days. The upshot might be progressive discipline, up to and including termination. You’re expected to be clocked in, wearing your headset and ready to take calls no later than 8:00 am. Prepare for Coaching Conversations.

Webinar 65

Webinar Customer Service Training Events Article 65

Eptica

JANUARY 5, 2017

Date: Thursday, January 5, 2017 Consistency must be the customer service buzzword in insurance. Author: Chris Eideh Providing consistent accurate information when responding to queries is one of the key elements of good customer service. Published on: January 05, 2017. Share this page on: Tweet.

Insurance 48

Insurance Customer Service Social Media 2017 48

One Millimeter Mindset

JUNE 27, 2019

The upshot of the pre-pitch review panel was that some startup CEOs completely recrafted the STEM story they told. Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Planning your next team, corporate or association meeting?

Presentation 73

Presentation Workshop Innovation Communication 73

Talkdesk

DECEMBER 28, 2015

The good news about this particular technology is that most people are familiar with the upshot of call center software from the consumer end. This personalized service gives your company an advantage over any of your competitors who use legacy call center technologies. If they’re not, then what’s the point of buying a new fancy tool?

Call Center 40

Call Center Demo Information Technology 40

SmartKarrot

APRIL 28, 2022

The upshot: Data scientists spend too much time performing data – wrangling instead of using their expertise for more critical tasks. If your company is like many, you have probably been thinking about how AI can help you improve your products and services. Like what you are reading? Sign up for our newsletter.

Customer Success 10

Customer Success B2B Demo Information 10