Oracle

OCTOBER 27, 2020

Social media. Women in Leadership Panel: Optimizing Online Experiences to Address Accelerating Change with Lisa Joy Rosner, SVP of Brand and Content Marketing at Oracle, Susan Andreeff, Senior Manager & Agile Product Manager of Digital Commerce at Motorola Solutions, Inc., Social media.

Events 40

Events Social Media Sales 2020 40

LoyaltyPlus

NOVEMBER 19, 2020

They are directing resources online, hoping to attract not only the usual e-commerce enthusiasts, but those who may – because of current circumstances – explore other avenues to grab hot deals. While 2020 is a different time altogether, the year-end festive trade is generally considered by most retailers as a massive opportunity.

Retail 52

Retail Loyalty E Commerce 2020 52

Kustomer

NOVEMBER 4, 2020

Over 80% of companies who prioritize customer experience report an increase in revenue. 2020 brought huge changes to the business world and impacted customer service and operations across the board. Customer experience is becoming complex, with 51% of businesses using at least eight channels for CX alone.

2021 52

2021 Customer Experience E-support Omnichannel 52

NetBase

SEPTEMBER 3, 2020

We’ll explore why brands shouldn’t get complacent in their market research with a focus on: Ways in which 2020 predictions where a bit off. telehealth market is predicted to top 80% year over year growth in 2020 due to the pandemic. 2020 Predictions Were a Bit Off. How pandemics can defy planning.

Information 105

Information Fashion Travel 2020 105

Magellan Solutions

AUGUST 13, 2021

Content moderation simply refers to the practice of analyzing user-generated submissions, such as reviews, videos, social media posts, or forum discussions. However, it won’t always grasp the full intent and context of a social media post or a customer comment. Fake news is a real and serious danger that lurks online.

Social Media 40

Social Media Government Culture Brands 40

Gainsight

JULY 7, 2021

Luckily, Pulse remained a constant – a literal career companion – that brought folks together each and every year to meet and network, share best practices and experience Gainsight’s unique flavor of childlike joy. Pulse 2020 – Back to Moscone (Or So We Thought). 2019 was a banner year for Pulse.

2021 45

2021 Events Social Media 2013 45

C Space

JUNE 15, 2020

The Brand Move Roundup – June 12, 2020. The “ Go Near ” campaign will appear on its own homepage and app and is to be followed up with a social media and email campaign to promote domestic travel and the platform’s own online experiences. Brand Move Roundup – June 12, 2020. Read More.

2020 52

2020 Brands Travel Books 52

C3Centricity

SEPTEMBER 14, 2020

Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar. It is then up to them to compare not only prices but delivery costs and timing. Conclusion.

Retail 77

Retail E Commerce Apparel Transportation 77

C3Centricity

APRIL 29, 2020

Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar. It is then up to them to compare not only prices but delivery costs and timing. Conclusion.

Retail 71

Retail E Commerce Apparel Transportation 71

C3Centricity

NOVEMBER 4, 2020

From smarter homes to an improved online experience, people have a lot to gain from the situation. BOPIS (Buy online pick-up in-store) surged 259% YoY in August 2020, as many shoppers are concerned about the safety of in-store shopping. This is why UX design is vital to satisfying our customers’ demands and needs.

Customer Satisfaction 71

Customer Satisfaction Marketing Communication Reference 71

CSM Magazine

DECEMBER 5, 2017

The Digital Experience Is The Human Experience. Unlike their predecessors, who use the internet mainly to source information, the research found that 86 percent of Gen Z rely on the internet primarily for social media and entertainment, demonstrating a marked shift from “inform me” to “entertain me.”

Entertainment 40

Entertainment Social Media 2010 Presentation 40

Gainsight

MAY 18, 2020

How We Turned a Beloved 5,000 Person Tech Conference Into an Epic 22,000 Online Experience in 45 Days. That’s a wrap on #PulseEverywhere 2020. Child-Like Joy: Some of our child-like joy was available on social media and through our marketing.

2020 105

2020 Events ROI Multi-Channel 105