Maru Group

AUGUST 4, 2022

By Maru Entertainment & Technology | August 4, 2022. The recent announcement from Samsung that its 2022 line of Smart TVs now have the capability for owners to cloud game on various services, including Xbox Game Pass Ultimate, represents a new stage in the development of cloud gaming as a mainstream consumer offering.

Entertainment 76

Entertainment 2022 2014 2017 76

West Monroe

JANUARY 30, 2023

We talk to Brian Kaminsky, Chief Data Officer and President of Revenue Strategies for iHeartMedia, about how its new virtual entertainment venue, iHeartLand, provides an immersive, always-on community for families, gamers, entertainers and advertisers. It was a virtual world where we could build an entertainment venue.

Entertainment 52

Entertainment 2023 2022 Advertising 52

Beyond Philosophy

APRIL 21, 2022

It was a subject inspired by some interesting stats I read about in the consumer research team Attest’s 2022 US Consumer Trends report about what different groups of customers want. Consider the following: 57% of Americans want brands that make them laugh and entertain them.

Entertainment 88

Entertainment Customers 2022 2019 88

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Sports 40

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Sports 40

CSM Magazine

SEPTEMBER 8, 2023

As of 2022, global e-commerce sales surpassed $5.7 Traditional marketing tools and retention tactics that might have worked a decade ago are now outdated in the eyes of the savvy digital consumer. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights.

E Commerce 52

E Commerce Loyalty Engagement Customer Engagement 52

Quadient

JANUARY 21, 2022

Fri, 01/21/2022 - 14:44. Heightened competition, increased consumer expectations and declining customer loyalty are hurdles that many insurers are facing today. Engagement is crucial in determining the overall policyholder experience and the depth of relationship they have with your brand. . Andrea Haughton. Know your audience.

Insurance 52

Insurance Customer Experience Customer Journey Mapping Customer Centricity 52

Quadient

JANUARY 21, 2022

Fri, 01/21/2022 - 14:44. Heightened competition, increased consumer expectations and declining customer loyalty are hurdles that many insurers are facing today. Engagement is crucial in determining the overall policyholder experience and the depth of relationship they have with your brand. . Andrea Haughton. Know your audience.

Insurance 52

Insurance Customer Experience Customer Journey Mapping Touchpoint 52

Call Experts

APRIL 28, 2022

Podcasts have been a popular form of entertainment since the 2000s, when iTunes made them readily accessible to the average person. Podcasts are a great way to learn something new, get entertained, or be inspired. And, with the rise in podcast popularity has come the rise of the customer service podcast. . What is customer service ?

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Customer Service Entertainment Exceptional Customer Service Social Media 52

SurveySparrow

JUNE 20, 2022

To find out the NPS score of your product and brand as a whole. See, hyper-personalization is time-consuming, but it pays off to customize your messages and provide more personalized customer service. Because 68% of people have a more favorable view of brands that offer proactive customer service. For lead capturing.

Customer Service 52

Customer Service 2022 2026 Apparel 52

UJET

AUGUST 6, 2019

The question now is how can brands tap into the rich functionality of smartphones in order to provide a truly one-of-a-kind support experience? . Every brand has an online presence, and today, it is more important than ever to meet your customers where they are. Statista predicts that by 2022, this number will reach 258.2

Social Media 78

Social Media Entertainment Retail Download 78

Avaya

APRIL 9, 2019

Athletes are more entertaining, stats are more revealing, tech is more advanced, and the experience is prime! Tech leaders like Avaya continually innovate, and we are seeing new ways that fans can watch games, consume content, interact with their communities, interact on-site and use data in all sorts of ways… including placing bets!

Sports 51

Sports Entertainment Contact Center 2019 51

SurveySparrow

DECEMBER 11, 2020

You see, when you invest in advertising and show up in front of your customers during a crisis, they’ll remember your brand. This will create a positive, kind, empathic brand image in front of your customers. Several brands may think their customers are not interested to see their advertising during a slowdown.

Advertising 52

Advertising Social Media 2009 Brands 52

BirdEye

JANUARY 13, 2023

Polls are fun, entertaining, and proven to boost engagement – especially on platforms like LinkedIn. By showing them the people behind your brand, you’ll see your engagement increase. The best idea is to connect your brand to a popular trend and add some humor to it. Ask questions via polls. Utilize pop culture references.

Social Media 52

Social Media Engagement Events B2C 52

Ascribe

SEPTEMBER 16, 2023

But traditional research can be expensive and time-consuming. In November 2022, generative AI was launched globally. Adding sentiment analysis to themes also helps researchers quickly sort and communicate the brand or product’s status and track how it changes over time, significantly reducing analysis time.

Social Media 52

Social Media NPS 2022 Insights 52

Maru Group

OCTOBER 19, 2022

By Maru Entertainment & Technology | September 6, 2022. Free streaming channels—in industry parlance, FAST (Free Ad-Supported Streaming TV)—are one of the hottest topics in the entertainment business. Maru’s Entertainment and Technology team will continue to frequently track the direction of the industry in the U.S.

Entertainment 75

Entertainment Marketing Sports Download 75

CustomerSuccessBox

FEBRUARY 28, 2022

What’s unique about their proposition is, “How much customers consume and they only pay for it”. Bonus Read: 2022 will all be about these Customer Success KPIs. Cloud-based software that offers online surveys to collect data, gives a backend data analysis tool and also has solutions for consumer marketing and brand management.

E Commerce 52

E Commerce E-support Customer Retention Sales 52

Gainsight

JULY 7, 2021

Pulse 2022? Did the cost-saving benefits of going virtual outweigh the additional costs of hosting, housing, entertaining and catering to live attendees? What would be the long-term ROI of virtual events when it came to brand awareness, pipeline and bookings? What are key customers and prospects consuming? And beyond.

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2021 Events Social Media 2013 45

CSM Practice

DECEMBER 29, 2020

And then there’s some of us who have businesses that serve airlines and governments, and entertainment like cinemas or retail and those of us who have these kinds of customers actually have been negatively impacted and are going through a shrinking market type of trends. What was your personal experience? .

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2020 Customers Communication Customer Success 98