How 3 CX Trends Compare from North America to Asia-Pacific in 2022
InMoment XI
MARCH 16, 2022
And surprisingly, there were some standout similarities that connected the two seemingly disparate customer bases. Let’s scale up and dive into these CX Trends: CX Trend #1: Consumer Comfort Level with COVID Safety Precautions. But in Canada and the United States , only 51-61% of consumers were comfortable.
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