BirdEye

NOVEMBER 20, 2023

Staying active, posting consistently, engaging with audiences, and promoting user-generated content are essential to social media success. But all these are easier said than done, especially if you have multiple social media accounts. This is where social media aggregators step in to streamline your presence.

Social Media 63

Social Media Multi-Channel Management Engagement 63

SurveySensum

SEPTEMBER 25, 2023

Maximizing Your Video Marketing ROI: A Four-Step Guide Leveraging Customer Feedback Step 1: Collect Actionable Customer Feedback Collecting customer feedback shouldn’t be a mere checkbox activity; it should be an integral part of your business plan. By monitoring social media engagement.

ROI 52

ROI Feedback Marketing Social Media 52

NetBase

OCTOBER 4, 2019

October 2019 Update: Trends change, technology advances, and correspondingly, social analytics and social media management tools become increasingly more powerful. What are the top social media tools to have on your radar in 2020? Selecting the Right Social Media Management Tools. Let’s check it out.

Social Media 76

Social Media 2020 Demo ROI 76

NetBase

AUGUST 17, 2020

Many marketers are relying on advanced social media analytics intel combined with powerful social media listening capabilities to inform strategy. We’ve uncovered that and more in our 2020 Global Social Media Market Survey report. Global Marketers Share Social Media Analytics Understanding.

Social Media 56

Social Media 2020 Marketing ROI 56

BirdEye

JANUARY 25, 2024

But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? Watch the Free Demo Now.

Social Media 110

Social Media Brands Multi-Channel Demo 110

InMoment XI

NOVEMBER 15, 2023

These sources include surveys, social media, reviews, and customer support interactions. What is the ROI of Customer Experience Analytics? Understanding the Return on Investment (ROI) of customer experience analytics is crucial for businesses aiming to justify their investments in this strategic initiative.

Insights 324

Insights E Commerce Customer Experience E-support 324

NetBase

APRIL 5, 2019

April 2019 Update: Our list of free social media analytics tools has been refreshed for 2019 – check it out below! It’s a process that can only be accomplished with the help of social analytics tools. Before you review the list, we wanted to take a moment to define social media analytics if you’re a little green.

Social Media 99

Social Media Marketing Multi-Channel Metrics 99

InMoment XI

FEBRUARY 12, 2024

While surveys are an important first step, to get a comprehensive analysis of your VoC, you need data from all channels including: Call transcripts Emails Employee feedback Online chats Reviews Social media Surveys Support tickets For example, imagine a customer named Sarah who frequently shops at an online clothing store.

NPS 260

NPS Net Promoter Score Effort Score ROI 260

SurveySensum

SEPTEMBER 8, 2023

This could be in the form of social media posts, blog articles, videos, or infographics. Leverage Social Media: Encourage advocates to share their positive experiences and content on social media platforms. Explore SurveySensum to Prevent Churn – Request a Demo 4. Another Customer Lost?

NPS 52

NPS ROI Social Media Banking 52

NetBase

MARCH 20, 2019

It seems impossible that any brand or business could question the usefulness of social media, but some still do. This is likely because they aren’t seeing the ROI they want – but it’s not social media’s fault! In most, if not all, cases the problem is not social, but a disconnect in what you’re measuring.

Social Media 40

Social Media ROI Measurement Consumers 40

NetBase

JANUARY 7, 2019

January 2019 Update: As trends change and technology advances, social media tools become more powerful as well. Here’s an updated list of some of what’s out there right now, as well as what you should look for in a social analytics tool. A Quick Refresher on Why You Need Social Analytics Tools. Price: Request a demo.

Social Media 77

Social Media 2019 Demo ROI 77

NetBase

AUGUST 1, 2019

Our 2019 EMEA Social Media Market Survey Report answers that question, and more. EMEA marketers are conquering these mountains with guidance obtained from their Next Generation Artificial Intelligence (AI)-powered social analytics. Which social listening tactics do they find themselves directing most of their energy toward?

Social Media 53

Social Media 2019 Marketing ROI 53

NetBase

APRIL 5, 2019

April 2019 Update: Our list of free social media analytics tools has been refreshed for 2019 – check it out below! It’s a process that can only be accomplished with the help of social analytics tools. Before you review the list, we wanted to take a moment to define social media analytics if you’re a little green.

Social Media 85

Social Media Marketing Multi-Channel Metrics 85

NetBase

SEPTEMBER 10, 2020

Being on top of the metrics that matter to your brand is a great feeling, and it certainly applies to your brand’s social media efforts. Here we’ll explore the why and how of conducting a social media audit by focusing on: What a social media audit. Analyzing your social media channels.

Social Media 56

Social Media Metrics ROI Definition 56

NetBase

JULY 25, 2019

Our 2019 Global Social Media Market Survey Report presents findings from a global survey of more than 1,700 senior marketers around the world. It offers the precise insight you need to inform your comparison, and your future social media marketing efforts. Social Media Marketing Metrics. respond to crises.

Social Media 65

Social Media 2019 Marketing ROI 65

InMoment XI

FEBRUARY 23, 2024

Choose the ones most likely to engage with your product and that will lead to a positive return on investment (ROI). Data sources may include customer surveys, interviews, focus groups, demographic data, purchasing history, website analytics, social media insights, and market research reports. Contact us today for a demo.

Marketing 260

Marketing Customer Experience Return on Investment Consumers 260

BirdEye

AUGUST 25, 2023

Social media is an amazing platform for customers to discover brands, local businesses, and products for their needs. But these platforms hold the potential to be so much more, when combined with social shopping. You can turn your social media audience into customers without them having to leave the platform at all.

Social Media 98

Social Media E Commerce Advertising 2025 98

NetBase

MARCH 10, 2020

Trends wechseln, Technologien werden fortschrittlicher und dementsprechend werden auch Social-Analytics- und Social-Media-Management-Tools zunehmend leistungsstärker. Was sind die besten Social-Media-Tools, die Sie 2020 auf dem Schirm haben sollten? SOCIAL-ANALYTICS-TOOLS ENTWICKELN SICH MIT DEN KUNDEN WEITER.

Social Media 52

Social Media 2020 ROI Demo 52

BirdEye

MARCH 29, 2024

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. You’ll learn how to craft a real estate social media strategy that’s not just good but great—bringing in new business.

Social Media 58

Social Media Sales Advertising Connections 58

InMoment XI

APRIL 3, 2024

This includes communicating with a brand via social media, making a purchase online, receiving an email or text confirming an order, providing user feedback on online channels, using a company app, operating a digital kiosk or point-of-sale terminal, or even simply visiting an organization’s webpage.

Customer Expectations 260

Customer Expectations 2024 Touchpoint Omnichannel 260

NetBase

JANUARY 7, 2019

January 2019 Update: As trends change and technology advances, social media tools become more powerful as well. Here’s an updated list of some of what’s out there right now, as well as what you should look for in a social analytics tool. With that in mind, here are 21 Top Social Media Tools to consider in 2019: 1.

Social Media 52

Social Media 2019 Demo ROI 52

BirdEye

OCTOBER 31, 2023

Using social media ads can help you reach new audiences, re-engage website visitors, and spread brand awareness for your business. Many businesses have grown and seen better ROI thanks to Facebook’s precise targeting capabilities. Watch the Free Demo Now. But when should you opt for a boost post over an ad?

Social Media 110

Social Media Advertising Events ROI 110

SurveySparrow

JULY 31, 2019

The average social media usage by a person is 136 minutes each day. billion users on different social media sites. You have to be in an unheard-of industry if you say that none of your potential customers are in any social media site. There are so many businesses spouting on social media sites as well.

Social Media 58

Social Media Marketing Brands Measurement 58

BirdEye

NOVEMBER 27, 2023

Studies have shown that companies leveraging analytics and reporting tools experience an ROI increase of 25%. It integrates data from different sources like reviews, listings, social media, inboxes, campaigns, surveys, and ticketing to deliver granular, location-level insights. Watch the Free Demo now.

Insights 114

Insights Social Media Multi-Channel Net Promoter Score 114

SurveySensum

MARCH 6, 2024

Calculate Your Customer Lifetime Value Now Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo Maintaining a feasible and beneficial LTV to CAC ratio is in a company’s best interest, and if either of these values is allowed to drift too far apart from the other, it could result in grave financial losses.

Metrics 52

Metrics E Commerce ROI Return on Investment 52

NetBase

JULY 24, 2019

Part 4 of our Social Media Analytics Guide contains all the info you could ever need about why competitor analysis is crucial, and what it entails. We have some to consider for your spying efforts, sorted by category, which you can jump to by clicking on each below: AI-POWERED SOCIAL MEDIA ANALYTICS. DATA EXTRACTORS.

Social Media 78

Social Media Metrics Brands Events 78

InMoment XI

FEBRUARY 2, 2024

Schedule a Demo Today The event brought in senior leadership from analytics, CX, insights, and VoC programs from 44 different brands, all with the common goal: sharing how integrated CX is making groundbreaking changes to their companies, customer experiences, and the market as a whole.

Hospitality 260

Hospitality Call Center Retail NPS 260

NetBase

NOVEMBER 2, 2018

The next portion of our updated and expanded Complete How-To Guide: Social Analytics speaks to all of the above and more. Here are some questions to ask when considering ROI expectations: What Are Our Business Goals? ROI isn’t a singular thing all brands measure equally. The ROI is clear. ROI in the Broader Sense.

ROI 60

ROI Measurement Social Media Entertainment 60

NetBase

JULY 22, 2019

Social Media Analytics , powered by Next Generation AI , comprises several techniques and tools. When combined, they provide a thorough understanding of your place in the social landscape, as well as the audiences you most want to target. Social Media Analytics Strategizing Starts Here. Updated July 2019.

Social Media 61

Social Media Entertainment Airlines Consumers 61

BirdEye

FEBRUARY 27, 2024

Popular dealership advertising strategies include social media advertising, pay-per-click advertising, video ads, audio streaming, etc. You can gather this information from customer surveys, reviews, and other feedback channels like social media conversations. Why to invest in car dealership advertising?

Advertising 63

Advertising 2024 Automotive Social Media 63

Brandwatch CX

FEBRUARY 20, 2024

Here’s how to decide on the right tool to monitor your brand on social media. Millions of data points are created every day on social media. But when deciding to take a big step and opt for a paid social media monitoring tool, which is the best approach? And among all this? Mentions about your brand.

Social Media 90

Social Media ROI Demo Measurement 90

BirdEye

MARCH 11, 2024

According to a recent survey by Birdeye, 79% of businesses produce their social media content in-house, underscoring the necessity of arming these businesses with the proper tools and strategies for success. The hashtag algorithm, though varying across platforms, significantly impacts content discovery and organization on social media.

Social Media 71

Social Media Events Connections Engagement 71

BirdEye

FEBRUARY 13, 2024

Best chiropractor marketing strategies Social media marketing for chiropractors FAQs on chiropractor marketing How can Birdeye’s AI solutions take your marketing efforts to the next level? Incorporating Birdeye’s AI-powered social media management software into this strategy can significantly streamline the process.

Marketing 58

Marketing Social Media Healthcare Multi-Channel 58

Brandwatch CX

FEBRUARY 20, 2024

Here’s how to decide on the right tool to monitor your brand on social media. Millions of data points are created every day on social media. But when deciding to take a big step and opt for a paid social media monitoring tool, which is the best approach? And among all this? Mentions about your brand.

Social Media 79

Social Media ROI Demo Measurement 79

NetBase

NOVEMBER 26, 2018

Social media marketing comes in many shapes and sizes, and regardless of which path you pursue, understanding the impact your efforts have on your target audience is mandatory – or at least it should be! Understanding how to spot fake influencers and pinpointing those capable of affecting real ROI makes the case.

Social Media 57

Social Media Marketing Advertising ROI 57

BirdEye

DECEMBER 9, 2022

If you want your business to be successful, you need to have an active presence on social media. However, managing all your social media profiles takes time and effort. That’s where a social media calendar can help. Table of contents What is a social media calendar (and why do you need one)?

Social Media 19

Social Media Events Article Marketing 19

BirdEye

NOVEMBER 21, 2023

This typically involves some combination of digital marketing across platforms like social media, SEO, and email, as well as real-world promotion through events, partnerships, direct mail, and in-store experiences. Make Local Social Media Management a Breeze Learn how Birdeye makes jewelry store marketing a breeze.

Marketing 110

Marketing Social Media Advertising Events 110