what-can-we-learn-from-the-online-gambling-industry-about-customer-service 
CSM Magazine
DECEMBER 20, 2022
Online gambling has become a major industry in recent years, and its success is due in large part to its ability to provide excellent customer service. From the ease of making deposits to the swiftness of payouts, online gambling sites have continuously worked to improve the user experience for their customers.
Solvvy
FEBRUARY 5, 2020
Your business offers top-of-the-line products or services—but does your business offer top-of-the line customer support? Go all in on great customer service, and, instead of fending off angry tweets, you’ll win the Internet with rave reviews and customer support stories going viral for all the right reasons.
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Solvvy
JANUARY 7, 2020
Your business offers top-of-the-line products or services—but does your customer support provide the same experience to your customers? And trust us, your customers are going to notice as soon as they need to get in touch about a support issue and get stuck on hold for 15 minutes just waiting to get ahold of a human being.
Avaya
JUNE 22, 2017
The stage is set for Avaya customers and channel partners to see the future of customer experience (CX) at Call Center Week held at the Mirage Resort in Las Vegas, June 28-29. You don’t want to gamble with customer engagement strategies—save your bets for after hours at the black jack table.) See the future of IoT.
Qualtrics
MAY 9, 2019
Talk about the Experience Economy and it won’t be long before someone mentions Apple, Wal-Mart or Starbucks. Aside from being the pioneers of experience management, one thing they all have in common is Emily Chang, the SVP of Marketing for Starbucks. What’s your regular order? Who are you buying that dress for?
Talkdesk
JULY 24, 2017
As Talkdesk has recently been named to Forbes 2017 Cloud 100 list , we felt that now would be the perfect time to bring you this interview of Tiago Paiva, the Founder and CEO of Talkdesk. Let’s start from the beginning. My goal was to make a product that would dominate an industry and change the world. What happens next?
C Space
SEPTEMBER 21, 2020
In early March we began reporting daily on how brands were dealing with Covid-19. But it’s become clear that the current climate is one of near-perpetual disruption, so we decided to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world.
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