State of online reviews 2024: Embracing automation for growth
BirdEye
FEBRUARY 15, 2024
Facebook’s share of online reviews took a steep dive to 1% in 2023, down from 23% in 2016, marking a drastic reduction in its importance as a review platform. The post State of online reviews 2024: Embracing automation for growth appeared first on Birdeye Customer Experience Management.
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