West Monroe

NOVEMBER 2, 2022

Valuation aside, the sell side process can catalyze innovation efforts for the acquiring organization through the addition of key team members and valuable IP. SPACs, responsible for a number of high-profile exits in 2020, have all but faded. Build a realistic roadmap. Consider how data ties to your roadmap.

Roadmap 52

Roadmap Innovation Financial 2022 52

Calabrio

JANUARY 2, 2020

At the beginning of a new decade, 2020 is set to be an exciting year as Calabrio continues to expand the capabilities of the WEM platform and integrate the best of both WFM solutions for next-level Customer Experience Intelligence, where the very best of human talents and activities combine with contextual and predictive customer analytics.

Brands 88

Brands White Paper Social Media Webinar 88

West Monroe

FEBRUARY 23, 2023

How can you break down siloes to innovate faster? One the HR side, this may mean developing business-centered HR leadership that is flexible to align incentives and rewards to support digital or revenue-generating goals. That includes a roadmap for collaboration with these key features.

Leadership 52

Leadership Roadmap Culture Sales 52

Gainsight

OCTOBER 16, 2020

At our first-ever Pulse for Product event, we got inspired by this idea of video games, the nostalgia of 8-bit classics, the 90s (or really any year excluding 2020 – the bar is low), and leveling up (which ultimately became our theme for the event). If 2020 has taught us anything, it’s that products must be human-first.

2020 59

2020 Events Leadership Roadmap 59

Calabrio

JANUARY 2, 2020

At the beginning of a new decade, 2020 is set to be an exciting year as Calabrio continues to expand the capabilities of the WEM platform and integrate the best of both WFM solutions for next-level Customer Experience Intelligence, where the very best of human talents and activities combine with contextual and predictive customer analytics.

White Paper 76

White Paper Social Media Webinar 2020 76

ClearAction

JANUARY 12, 2022

As your roadmap and indices for customer-centered management capability, let’s review the alternative angles on Ease-of-Doing-Business and Ease-of-Work provided by this article series: Ease of Doing Business. Sustainable revenue growth is stimulated by customer experience innovation. It unifies your senior leadership team.

Government 62

Government 2019 Net Promoter Score Customer Centricity 62

Bold360

JUNE 10, 2020

It’s time to build a CX roadmap for today and for the future in different steps for helping businesses build up their digital capabilities. So start your roadmap — or playbook, if you prefer — with a step you can take today. But many of them have involved putting bandaids on the short-term problems companies are running into.

Engagement 52

Engagement E-support Roadmap 2020 52

SurveySparrow

NOVEMBER 11, 2021

Update your roadmap. For example, Work Institute’s 2020 Retention Report shows that the career stage, not age, is a factor in employee turnover. They also bridge the gap between staff and top leadership. Update your roadmap. Empower your management. Set internal talent marketplaces. Small talk ain’t small.

2022 52

2022 Roadmap Employee Experience Culture 52

SurveySparrow

NOVEMBER 11, 2021

Update your roadmap. For example, Work Institute’s 2020 Retention Report shows that the career stage, not age, is a factor in employee turnover. They also bridge the gap between staff and top leadership. Update your roadmap. Empower your management. Set internal talent marketplaces. Small talk ain’t small.

2022 52

2022 Roadmap Employee Experience Culture 52

SurveySparrow

JULY 6, 2022

But once done, managerial competencies promote better leadership and sustained business success. According to the World Economic Forum’s Future of Jobs Report , emotional intelligence is in the top 10 job skills for 2020 and beyond, and rightly so. Start-to-end roadmap for new products. #3 We get your confusion, but hear us out.

Culture 52

Culture Apparel Communication Innovation 52

UJET

JANUARY 22, 2020

Darcey answered a few questions so our customers and the public can get to know the newest member of the UJET leadership team. What are you hoping to achieve in 2020? Our 2020 product roadmap is exciting and I cannot wait to begin sharing some of these new and amazing features with everyone. Tell us a bit about yourself?

2020 112

2020 Culture Roadmap Travel 112

Chadwick Martin Bailey

OCTOBER 9, 2020

For me, 2020 has really solidified the importance of slowing down and listening to yourself – your mind, body, and soul – to be the best possible leader that you can. This was a resounding message throughout JPMorgan Chase’s Women’s Leadership Day —an annual event to fuel female ambition and advance financial equality for all.

2020 40

2020 Roadmap Financial Healthcare 40

Qualtrics

AUGUST 6, 2020

One of the most important books any business leader can read in 2020 is Unlearn: Let go of past success to achieve extraordinary business results , by leading business transformation consultant Barry O’Reilly. Every business across the globe has been forced to undergo some type of unlearning in 2020. Register for Webinar.

Webinar 26

Webinar 2020 Workshop Retail 26

SmartKarrot

JANUARY 5, 2021

Today, his love for technological innovation, science, and creativity has established him as one of the most respectable business outcomes and Customer Success experts globally. Acclaimed multiple times as a top-notch Customer Success leader, Peter is the Senior Director, Customer Success Enablement and Thought Leadership at Oracle.

Customer Success 21

Customer Success 2021 Chief Customer Officer Leadership 21

One Millimeter Mindset

MARCH 11, 2021

Does a continuous learning strategy fit into your professional roadmap? The 2020 World Economic Forum identified these Top 10 critical professional skills for 2025. Analytical thinking and innovation. Leadership and social influence. You know the feeling, don’t you? Where do your current skills fit into this continuum?

2025 106

2025 Leadership Roadmap Consulting 106

Qualtrics

FEBRUARY 18, 2020

There’s stories of XM in action, thought leadership from the education institutes leading the way in XM, and much, much more. World-class thought leadership. Take your XM program to a new level with world-class thought leadership. Join Moira Dorsey to learn how to build your CX roadmap and plan your path to CX maturity.

2020 29

2020 Government Leadership Events 29

ChurnZero

JANUARY 8, 2021

As one of the fastest-growing jobs in the world in 2020, the growth potential for this in-demand function has soared even higher with customer retention becoming the life preserver that crisis-stricken businesses have clung to during the upheaval. Staci Satterwhite, Chief Customer Officer, Khoros. Follow Phillip on LinkedIn. .

2021 98

2021 Customer Success Chief Customer Officer Leadership 98

Qualtrics

FEBRUARY 17, 2020

Check out our guide to the must-see customer experience (CX) sessions at this year’s X4; From the most inspirational stories to the thought leadership that will give you plenty of ideas to get ahead of the game. World-class thought leadership. Take your CX program to a new level with world-class thought leadership.

2020 29

2020 Customer Experience B2B Leadership 29

Qualtrics

FEBRUARY 18, 2020

There are stories of XM in action, thought leadership from the best in the business, and much, much more. World-class thought leadership. Take your XM program to a new level with world-class thought leadership. Join Moira Dorsey to learn how to build your CX roadmap and plan your path to CX maturity. What’s new in XM.

Government 29

Government 2020 Leadership Events 29

Gainsight

AUGUST 10, 2020

Visual Executive Summary from Pulse CxO Summit 2020. CxO Summit 2020 – How We Did It. We also knew it would reflect how customer success and product leaders will prioritize their teams and time in 2020. . The CS org is a gold mine of feedback and potential innovation for your product team to leverage.

Leadership 59

Leadership 2020 Events Customer Success 59

Centercode

APRIL 9, 2020

He also shares insights into our roadmap for 2020. We don’t have a release date beyond 2020. Do you have anything on the roadmap to accommodate that B2B2C experience? It also means spending a LOT of energy “catching up” as opposed to innovating, which is something I think our space has tons of room for.

Roadmap 72

Roadmap Demo 2020 Definition 72