Retail Reputation Management: Shop Strategies for Customer Retention
InMoment XI
MAY 2, 2024
Almost all consumers, 95% to be exact, will read an online review before purchasing a product. Almost 70% of consumers trust the opinions of other consumers more than paid advertisements. As a matter of fact, 77% of consumers are willing to leave a review if asked to do so. Accessed 3/29/2024. Accessed 3/29/2024.
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