BirdEye

SEPTEMBER 20, 2023

Competitor insights 4. Customer insights 5. Competitor insights AI excels when used as a competitor analysis generator. Here is an example of what AI-powered competitor analysis might look like with Birdeye Insights : Anything available on the web to help you gain insight is data for AI tools to access, analyze, and report.

Marketing 62

Marketing Advertising Social Media E-support 62

NICE inContact

MAY 10, 2019

They expect to see a solid business case with a strong, defensible return on investment (ROI). Valvoline is a leading worldwide marketer and supplier of premium branded automotive lubricants and automotive services. With 1,300 company-run and franchise retail locations, it’s the second largest quick-lube chain in the U.S.

Automotive 59

Automotive Contact Center Return on Investment Retail 59

Gravy Analytics

JULY 15, 2019

That information provides insights into what customers are interested in, allowing marketing and advertising professionals to build personas that help them improve offers, messaging, and ad copy. Location Data Can Improve Advertising ROI by Up to 600 Percent. Creating Detailed, Accurate Personas for Ad Targeting.

Advertising 68

Advertising ROI Automotive Sports 68

Gravy Analytics

JULY 12, 2019

Companies in a wide range of industries, such as retail, automotive, commercial real estate, travel and entertainment, and hospitality, are using location data to improve the outcomes of their advertising investments. Advertisements and offers that are highly relevant gain better results, improving the CTR and the ROI of campaigns.

Advertising 40

Advertising ROI Automotive Entertainment 40

ReviewTrackers

MAY 24, 2019

Because of its simplicity, the NPS can be pushed to all of your customers , and you are likely to have a high rate of responses that will give you clear insight on how customers feel about your repair shop. We highly recommend that you take ownership and engage in automotive reputation management on the following business review sites : Yelp.

Net Promoter Score 75

Net Promoter Score Management Automotive NPS 75

NetBase

FEBRUARY 28, 2020

It’s because they’re long on expectations and short on insight – and it’s why having a strategic social analytics program is so essential. There are many reasons for this: They haven’t found a tool that offers actionable insight. Time to learn a tool feels like too much down time for too little insight.

2020 60

2020 Automotive ROI Insights 60

SuiteCX

JULY 7, 2017

Data Republic’s business model revolves around a data marketplace that allows organisations to exchange anonymised data in order to enrich their own customer insights. The pool of data is supplied by a range of organisations in the finance, retail, insurance and automotive industries including NAB, Qantas Loyalty and Westpac.

Loyalty 40

Loyalty Measurement Loyalty Programs Automotive 40

SuiteCX

JULY 7, 2017

Data Republic’s business model revolves around a data marketplace that allows organisations to exchange anonymised data in order to enrich their own customer insights. The pool of data is supplied by a range of organisations in the finance, retail, insurance and automotive industries including NAB, Qantas Loyalty and Westpac.

Loyalty 40

Loyalty Measurement Loyalty Programs Automotive 40

Eptica

FEBRUARY 6, 2019

For example, automotive and oil companies need to transform to deal with the rise of electric and autonomous vehicles, while banks face competition from nimble fintech upstarts. That means going beyond traditional Voice of the Customer (VoC) surveys, which only provide part of the picture and can take too long to deliver valuable insights.

2008 73

2008 White Paper 2019 Automotive 73

TechSee

APRIL 23, 2019

Data from the US Department of Energy indicates that predictive maintenance is highly cost-effective, delivering a 1,000% increase in ROI, a 25%-30% reduction in maintenance costs, ensuring 70%-75% fewer breakdowns and achieving a 35%-45% reduction in downtime. This enables them to address any issues before they cause damage.

B2C 104

B2C Automotive Customer Satisfaction Reference 104

SurveySparrow

AUGUST 22, 2022

A tool to transform feedback into insights to deliver an experience that customers want to share. They claim their surveys offer rich insights but look at their pricing! You get Swell insights, review, webchat, schedule, survey, and swell pay as the prime solutions. That’s what Birdeye is. But is it a bed of roses?

2022 52

2022 Social Media Demo ROI 52

NICE inContact

MARCH 28, 2019

Valvoline has built a trusted worldwide brand over decades in premium automotive lubricant products, services and stores. The whole thing was a game-changer, Valvoline says, improving service stats and generating ROIs of 3.5 Its 180+ agent contact center handles more than 2.5 to 5 dollars on every dollar spent.

Automotive 56

Automotive Contact Center ROI Retail 56

CSM Magazine

JULY 3, 2017

Instead, they should take stock of the data that is made available by customers, and conduct an analysis to help produce insights about what customers really prefer. It is through these insights that businesses can improve their service, and as a result, promote positive sharing.

Social Media 81

Social Media Automotive Customer Service Representative 2017 81

Magellan Solutions

MAY 16, 2021

Whether for business growth, sales or ROI increase. These live chat software can also offer insight on your market and customer behaviour as it collects data to recognize patterns. Something that your marketing department can pull valuable insights from to realign your overall sales strategy. . Automotive.

Telecommunications 52

Telecommunications Transportation Banking Insurance 52

ijgolding

NOVEMBER 13, 2018

So investing in these relationships has a direct, positive impact on ROI. Kimberly Holbrook is the Sales Director for the Automotive division at MaritzCX. Find out more about how MaritzCX technology can help you gain insight and drive action today. My book, ‘Customer What? – You can do so on Amazon.com or Amazon.co.uk.

B2B 74

B2B B2C Automotive 2020 74

SurveySparrow

JUNE 2, 2023

Email marketing is ranked as the top-performing marketing channel in terms of ROI by B2B marketers. It helps you stay up-to-date with recent developments that offer insights into their pain points. Image Source In comparison, emails are 40 times more effective at conversions than social media channels like Facebook and Twitter.

2027 52

2027 Social Media B2B Automotive 52

SmartKarrot

AUGUST 12, 2021

AI-enabled analytics for vital customer insights. AI can play a pivotal role in your CX journey by providing actionable insights by feeding intelligence into marketing automation, CRM, and other critical operational tools. As a result, you can spend your time arranging these insights rather than working on underlying data.

Customer Experience 11

Customer Experience Automotive E Commerce E-support 11

Gravy Analytics

JUNE 24, 2019

For example, location data could show an audience visiting a stadium, but without knowing what event is happening at the stadium, businesses cannot pull accurate consumer insight from that data. Problems with location data accuracy can cause location intelligence, or the insights gained from location data, to be inaccurate.

Advertising 58

Advertising Events Books Travel 58

SmartKarrot

APRIL 20, 2022

It also helps them build data-driven direct communications strategies that help yield higher ROI. Gain actionable insights to enhance business strategies. These insights can further be used to enhance the product, sales & marketing, and partnership departments. Encourage up-selling and cross-selling. Better personalization.

Loyalty Programs 11

Loyalty Programs B2B Loyalty Rewards Programs 11

Grade.us

FEBRUARY 4, 2020

Doing local SEO right can triple or quadruple your ROI. Then check out these tips and insights. For more insights into what your patients are thinking about as they evaluate your business, see Healthcare Industry Review Management Tips and Insights. Someone’s seeking health insight every week like clockwork.

2020 23

2020 Hotels Events Healthcare 23

Comm100

FEBRUARY 6, 2018

Automotive Dealerships. By nurturing leads across various platforms, Hubspot promises superior lead conversion, a full-funnel inbound strategy, and an amplified ROI on both inbound and traditional marketing. OS : Windows, Mac OS, web browser. Deployment : Cloud, SaaS, Web. Competitors: Capsule CRM, Insightly, Really Simple Systems.

Customer Engagement 42

Customer Engagement Engagement Social Media Omnichannel 42