Top 5 Customer Experience Predictions For 2021
Kustomer
NOVEMBER 4, 2020
Customer experience (CX) is a determining factor in whether customers are loyal to a brand or not. Brands must stay on top of CX trends. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication. The result? Automating manual tasks like tagging.
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