How Generative AI Can Uplift Your Voice of the Customer (VoC) Program
Experience Investigators by 360Connext
FEBRUARY 20, 2024
Amidst the burgeoning landscape of AI tools and the concerns they bring , it’s crucial for customer experience leaders to grasp the trajectory of these advancements, even as the full extent of their implications remains to be seen. Generative AI can also deliver recommended messaging based on these predictive customer insights.
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