Where Should Customer Experience (CX) Teams Live Within An Organization?
InMoment XI
FEBRUARY 1, 2023
Oftentimes, CX practitioners will discuss the best reporting position for a core CX team to give an organization the best chance for Customer Experience (CX) success. Is There An Optimal Organizational Position for Your CX Team? Is there one best place for CX to live, or can it be successful in multiple areas?
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