User Feedback: Definition, Importance and How to Collect it
SurveySparrow
MAY 9, 2024
After all, our ultimate goal is customer retention, right? Brand Loyalty and Trust: Who doesn’t like to feel valued? Your users definitely do! They can be NPS, CSAT, CES, or other user experience metrics. Customer Satisfaction Score: CSAT measures happiness. Make your customer happy every day!
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