BirdEye

FEBRUARY 15, 2024

Review requests via email and SMS The strategies for soliciting reviews evolved in 2023, with digital channels leading the way in effectiveness and reach. Here are some important stats: 60% of review requests were sent via email. SMS requests had an 8% click-through rate. See Pricing FREE DEMO Key industry trends observed 1.

2024 111

2024 Automotive 2023 Healthcare 111

Experience Investigators by 360Connext

APRIL 2, 2024

Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints. A great online demo? But that’s only scratching the surface. <- Why? Excellent Yelp reviews?

Touchpoint 143

Touchpoint Customer Journey Mapping Customer Experience Customer Journey 143

BirdEye

DECEMBER 8, 2023

A follow-up email can also reiterate action items, remind someone of something important, or request additional information. Get started for free WATCH DEMO Critical elements of effective follow-up emails An inbox is a competitive place to be. Please find the [requested document] attached. Thanks, [Your name] 4.

Demo 110

Demo Events Communication Feedback 110

Experience Investigators by 360Connext

APRIL 2, 2024

Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints. A great online demo? But that’s only scratching the surface. <- Why? Excellent Yelp reviews?

Touchpoint 137

Touchpoint Customer Journey Mapping Customer Experience Customer Journey 137

Team Support

MARCH 18, 2024

These chatbots mimic human conversations, understanding complex requests, and providing quick resolutions. It provides easy access to the Knowledge Base, complete ticket visibility from customer requests, product information such as release notes, and more. Schedule a Demo with us today!

Demo 52

Demo Customers Loyalty Information 52

ClientSuccess

JANUARY 24, 2023

Many factors come into play when determining a customer’s health score, including their usage levels, response times to inquiries or requests, NPS/survey responses, and more. Think of it as a way to zero in on your customer so you can connect with them in meaningful ways.

Metrics 89

Metrics Demo NPS 2023 89

Team Support

APRIL 23, 2024

TeamSupport’s core features include a collaborative inbox that facilitates communication among team members, a customizable knowledge base that serves as a centralized repository of information, and a customer portal that provides clients with a dedicated space to submit requests. Take a product tour or book a demo with us today.

Technology 52

Technology Social Media Customer Satisfaction Innovation 52

BirdEye

AUGUST 31, 2023

Watch the Free Demo Now. See Pricing FREE DEMO What is a Google review? Birdeye allows you to: Generate review request Collect reviews in real-time Monitor sites where your customers review you the most Manage reviews and respond to them Showcase and share reviews to build trust with customers wherever they’re searching.

Demo 111

Demo Feedback Insights Consumers 111

BirdEye

NOVEMBER 22, 2023

Watch the free demo now. See Pricing FREE DEMO Why knowing how to manage a small law firm’s reviews matters While gathering client reviews is a critical first step, the thoughtful management of these reviews is what sets your firm apart. Avoid requesting reviews during high-stress periods.

Management 111

Management Demo Feedback Social Media 111

Optimove

FEBRUARY 12, 2024

See the difference control groups make in this guide Download Now Why it Matters: Lightning talks, interactive demos sparked iGaming marketers with how-to advice on winning player retention and optimization game plans for 2024 and beyond. If you missed the talks or demos, contact us so you don’t miss out.

2024 59

2024 Demo Download Sports 59

SurveySensum

JANUARY 24, 2024

Along with success, Alice also saw a plethora of feature requests from her customers, including her high CLV customers. Initially, Alice was excited about these feature requests from the product feedback surveys. But she knew that blindly implementing every feature request could lead to confusion rather than innovation.

Roadmap 52

Roadmap Feedback Demo Customers 52

Team Support

MARCH 18, 2024

These chatbots mimic human conversations, understanding complex requests, and providing quick resolutions. It provides easy access to the Knowledge Base, complete ticket visibility from customer requests, product information such as release notes, and more. Schedule a Demo with us today!

Demo 40

Demo Customers Loyalty Information 40

One Millimeter Mindset

SEPTEMBER 11, 2018

Then again, requesting an endorsement. The big thing is: the people requesting to connect with us do not realize that we all know each other. The big thing is: the people requesting to connect with us do not realize that we all know each other. And no requests for favors or freebies. Something I do. Whatsoever.

Communication 167

Communication Social Media B2B Connections 167

BirdEye

JANUARY 17, 2024

Watch the Free Demo Now. See Pricing FREE DEMO Common use cases for social media approval workflows From multi-location businesses to digital agencies and cross-departmental collaborations, you can adapt your approval workflow to meet the needs of your unique situation. Watch a demo today to get started.

Social Media 109

Social Media Multi-Channel Demo Feedback 109

TechSee

APRIL 8, 2022

For more information contact us today, or request a live demo: Request A Demo. We would love the opportunity to connect with you and learn more about your MedTech challenges and how TechSee’s technology can help support your visual automation needs.

2022 109

2022 Demo Events Technology 109

Retently

MAY 2, 2023

Product Discovery Stage The discovery phase represents the first encounter potential customers have with your product, whether it’s through your website, a demo, or word of mouth. To make a great first impression, you need a seamless experience with easy-to-find product information, engaging demos, and high-quality marketing materials.

Customer Journey 146

Customer Journey NPS Demo Customer Satisfaction 146

SurveySensum

FEBRUARY 1, 2024

Get Started with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. By consolidating these insights across teams, Asana was able to implement highly requested features, helping increase customer satisfaction. Start gathering in-app feedback with SurveySensum.

Innovation 52

Innovation Feedback Multi-Channel Demo 52

SurveySensum

JANUARY 25, 2024

6 Ways to Ask for a Referral from a Client (Without Feeling Awkward) Here are six effective strategies to seamlessly request referrals and strengthen client relationships. Here are some tips to personally craft your request: Be Direct and Personal: Be upfront about your request and tailor it to the client’s experience.

Reference 52

Reference Insurance NPS Demo 52

BirdEye

DECEMBER 25, 2023

Step 4: Add Assets To claim a Facebook page, click ‘Add Assets’ and select ‘Facebook Page’ Step 5: Choose the ‘Claim’ option You have three options: Create a new page Request to share a page Claim ownership of an existing page. Await approval: Someone fully controlling the Facebook page must approve your request.

Social Media 59

Social Media 2023 Document Demo 59

BirdEye

SEPTEMBER 8, 2023

Watch the Free Demo Now. See Pricing FREE DEMO Sargeants Conveyancing made the best use of reputation management for their property transactions and financial services. Gain customers with satisfied customer’s word-of-mouth marketing by sending referral requests.

Financial 105

Financial Management Social Media Banking 105

SurveySensum

FEBRUARY 28, 2024

Pros Excellent Support on all channels with 2-hour SLA CX Consultation through and through Easy to use and navigate interface Journey-based dashboard for comprehensive analysis Ticketing System Transparent pricing Cons Some app integrations are missing but their swift support team is ready to integrate on your request. G2 Review: 4.5/5

2024 52

2024 Feedback Demo Social Media 52

SurveySensum

AUGUST 8, 2023

Explore SurveySensum Today – Request a Demo 6. Gather Customer Feedback with SurveySensum at Each Touchpoint – Request a Demo 8. Turn your Detractors into Promoters with SurveySensum – Request a Demo 10. Improve your B2B Customer Service With SurveySensum – Request a Demo To Sum Up!

B2B 52

B2B Feedback Customer Service Touchpoint 52

SurveySensum

AUGUST 21, 2023

Retain your B2B SaaS Customers With SurveySensum – Request a Demo 5. Retain your B2B SaaS Customers With SurveySensum – Request a Demo 7. Tip → Send feature request surveys to your customers to know exactly what they want. Retain your B2B SaaS Customers With SurveySensum Request a Demo

Customer Retention 52

Customer Retention B2B NPS Demo 52

Team Support

DECEMBER 20, 2023

Embracing an omnichannel approach ensures that customers can switch between channels without losing the context of their requests. Schedule a demo of TeamSupport or talk to us to find out how you can improve your CSAT and more. Bottom line: Your customers get resolutions faster, regardless of the path they took to get there.

2024 108

2024 Omnichannel Social Media 2023 108

SurveySensum

JANUARY 8, 2024

This low response rate is more than just a numerical woe – it represents the difficulty in cutting through the digital noise to engage your customers who are burdened with requests for customer feedback at every point. Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2.

Feedback 52

Feedback Automotive B2B Touchpoint 52

BirdEye

NOVEMBER 15, 2023

Watch the Free Demo Now. See Pricing FREE DEMO 12 retail review sites to prioritize So, having a solid presence on key online retail review sites is crucial for building brand awareness, trust, and sales. Then, actively encourage customers to leave feedback by sending them review requests via text or email following a purchase.

Retail 111

Retail Brands E Commerce Demo 111

BirdEye

JANUARY 25, 2024

Watch the Free Demo Now. See Pricing FREE DEMO The benefits of sharing reviews on social media Now, let’s explore the benefits of posting customer reviews on social media. Request a demo today to learn more. It provides a more significant ROI for your social marketing efforts.

Social Media 110

Social Media Brands Multi-Channel Demo 110

SurveySensum

SEPTEMBER 4, 2023

Feature Request and Prioritization Surveys Why should you launch feature requests and prioritization surveys? Getting feedback from feature request surveys helps you focus on what customers truly want. When to launch feature request and prioritization surveys? When to launch feature request and prioritization surveys?

NPS 52

NPS Demo Feedback User Experience 52

SurveySensum

OCTOBER 30, 2023

Gather Pre-Launch Customer Feedback with SurveySensum – Request a Demo 3. Gather Pre-Launch Customer Feedback with SurveySensum Request a Demo Author Bio: Ishan Vyas is one of the founders of Citrusbug and a seasoned technical content writer with over 10 years of experience in the industry.

Feedback 52

Feedback User Experience Demo Insights 52

Totango

NOVEMBER 15, 2023

Request a demo of our pre-built customer success programs embedded with industry best practices that make it fast and easy to get started. Want to get started with the best customer success software?

Customer Success 112

Customer Success 2023 Customer Satisfaction Demo 112

BirdEye

NOVEMBER 16, 2023

Requesting and responding to customer reviews on your profile. To make sure customers see authentic reviews on Google Business Profile and other customer review sites: Set up an automated review request system so that every customer leaves a review as soon as a project or transaction is over. Watch the Free Demo Now.

Marketing 64

Marketing Social Media Advertising User Experience 64

BirdEye

JANUARY 25, 2024

Direction requests from verified profiles The frequency of direction requests highlights the Google Business Profile’s utility in guiding potential customers to physical locations. Verified Google Business Profiles receive around 66 monthly direction requests.

2024 59

2024 Insights Automotive Hospitality 59

SurveySensum

DECEMBER 25, 2023

Launch NPS Survey with SurveySensum- Request a Demo Case Study: How Onboarding Surveys Rescued a Retail Fintech from Churn The Challenge A major retail fintech company providing payment machines faced a crisis – despite successful marketing and sales, 20% of their machines were returned within a week of installation.

Retail 52

Retail NPS Demo Sales 52

SurveySensum

MARCH 20, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 6. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Pricing: $99 per month.

Customer Experience Management 52

Customer Experience Management 2024 Customer Experience Management 52

SurveySparrow

JUNE 19, 2023

Pricing: Request a free demo and contact the team for a detailed quote. Advanced analytics and reporting capabilities : Gain deep insights into employee engagement, satisfaction, and turnover trends. Pricing: Request a free demo and contact the team for a detailed quote. Pricing: Free demo available.

Multi-Channel 52

Multi-Channel Demo Social Media Culture 52

BirdEye

APRIL 17, 2024

Image source: YouTube Privacy protections Further strengthening user privacy, YouTube is allowing individuals to request the removal of AI-generated content that uses their likeness without consent. Watch a demo to know more about how Birdeye and its AI-driven solutions can propel businesses ahead of the curve.

Social Media 64

Social Media Demo Measurement Events 64

BirdEye

JANUARY 25, 2024

Direction requests from verified profiles The frequency of direction requests highlights the Google Business Profile’s utility in guiding potential customers to physical locations. Verified Google Business Profiles receive around 66 monthly direction requests.

2024 52

2024 Insights Automotive Hospitality 52