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3 Approaches to Grow Your SMB Accounts

SaleMove

Two-thirds of SMBs are looking for new financial institutions. The post 3 Approaches to Grow Your SMB Accounts appeared first on Glia Blog | Digital Customer Service Explained. We give you three approaches to attract these business customers.

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CX Tech to Grow Your SMB in 2018

Oracle

Creating a great customer experience (CX) is one of the most effective business objectives you can set for your small or medium-sized business (SMB). As an SMB, using social channels to boost your customer service credentials is really useful, but maintaining a social presence can be difficult for businesses with limited resources.

2018 87
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Understanding Your SMB Customers: Four Takeaways

Uplight

The good news is that The Smart Energy Consumer Collaborative’s new report, “Understanding Your SMB Customers: A Segmentation Approach”, unveils a multitude of key insights and opportunities for electricity providers to engage this key customer group with meaningful, personalized energy communications and recommendations.

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Legal Tips for Starting a Small to Medium Business (SMB)

CSM Magazine

To ensure the success of a small to medium business or an SMB, there’s a requirement to continually evolve, adapt and keep an eye on the competition. When you’re just starting out in launching your SMB, you’ll be in the best position to hit the ground running — so long as you do all of the preparation work involved.

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Amazing Business Radio: Kiel Harkness

ShepHyken

They discuss how SMB’s can compete with giant brands when it comes to problem resolution for delays, theft, and problems during the holiday season. What does it mean for SMB’s – and businesses of all sizes? Almost two-thirds of SMB’s are going to make up to 20% of their sales during the holiday season.

Retail 127
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3 Ways Your SMB Can Foster Loyalty with a Human-to-Human CX

Oracle

As a small or medium-sized business (SMB), it’s often difficult to compete with bigger brands’ wallets and available resources. Although your sales and marketing efforts may not carry the same financial clout as your larger counterparts, rest assured that your SMB can have the upper hand in one key area: customer experience (CX).

Loyalty 56
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How Big Data is Changing Opportunities to Serve Customers in SMB

Storyminers

Plus, SMB proprietors can stay in the loop in terms of spending habits and buying trends through social media, product review sites as well as public forums. The post How Big Data is Changing Opportunities to Serve Customers in SMB appeared first on StoryMiners. Written by Alisha Chistin. Exclusive for storyminers.com.