Alida
DECEMBER 20, 2017
We’re wrapping up 2017 with a recap of the biggest stories of the year from the Vision Critical blog. Insight-driven businesses take off. According to Forrester, insight-driven businesses are on track to steal $1.2 Edelman’s 2017 Trust Barometer suggests that the world today is suffering from an implosion of trust.
ProProfs Chat
DECEMBER 23, 2019
You might have a hard time believing, but the most effective solution is building a customer centric organization. . But what is customer centricity ? Maybe a couple of customer surveys. For decades, companies of all sizes across the globe have been working on their customer centric business strategy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Alida
JULY 17, 2017
On July 13 2017, over two hundred Vision Critical customers, insights, marketing and CX professionals gathered in Sydney for the Asia Pacific Customer Intelligence Summit, Vision Critical’s 7th annual customer summit. As predicted by Gartner , 89% of businesses will compete primarily on customer experience by 2017.
Experience Matters
NOVEMBER 15, 2017
One of the team’s strategic objectives this year was to make sure that CX is considered in decisions made across the company, and to that end it developed empathy programs, widely shared customer insights both horizontally and vertically, and established Enterprise and business unit metrics that incentivize an outside-in Read More.
Retently
JULY 28, 2023
How do you approach customer happiness in your company? Do you simply rely on the generic “the customer is always right” speech, or do you have a customer-centric culture in place that’s overseen by a professional who understands how customers think and feel, and who knows how to get that point of view across to other employees too?
ReviewTrackers
MAY 8, 2017
To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017. Customer Experience Conferences and Events. 20:20 Customer Experience Summit. When: July 4 to 5, 2017. Interactive Customer Experience (ICX) Summit.
Bold360
NOVEMBER 21, 2016
What exactly are the takeaways making the biggest impact on customer experience initiatives as companies look to 2017, and how can CX pros and business leaders move their companies forward in the digital, always-on, always-connected, omni-channel landscape? Meet Our Panel of Customer Experience Pros: Daisy Jing. Sasha Tenodi.
Expert insights. Personalized for you.
154 
Let's personalize your content