Lumoa

NOVEMBER 17, 2022

Here are the CX trends you can expect to see in 2023 and how to keep your e-commerce business on track with the evolution of CX. Customer Experience in E-commerce Trend Predictions for 2023. Chatbots are a popular CX trend moving into 2023. Using AI to collect data is a powerful CX trend that we will see appearing in 2023.

E Commerce 83

E Commerce 2023 E-support Customer Experience 83

SurveySensum

MAY 6, 2024

Personal branding refers to achieving a prominent identity for an individual. Having a strong personal brand is necessary if you want to be recognized as an authority in your field. Personal Branding Strategies What matters most in personal branding is connecting with your target audience and paying close attention to their feedback.

Brands 52

Brands Social Media Leadership Blog 52

BirdEye

JULY 24, 2023

Common challenges and solutions when doing customer feedback analysis Dos and don’ts of customer feedback analysis Use of AI in customer feedback analysis Best customer feedback analysis tools in 2023 FAQs on customer feedback analysis Improve your performance with Birdeye Insights What is customer feedback analysis?

2023 98

2023 Feedback Social Media Net Promoter Score 98

Lumoa

FEBRUARY 28, 2023

They’ve been doing it for years, but with the continuing proliferation of social media platforms, their voices are only getting louder. Businesses that want to grow in 2023 (and beyond) realize that this isn’t a problem—it’s an opportunity. There’s an equally strong appetite for a brand new reporting feature.

2023 83

2023 Feedback Net Promoter Score NPS 83

Lithium

SEPTEMBER 5, 2023

Some blog areas are limited to Khoros customers only. BRAND CONFIDENCE GUIDE: Customer Advocacy Khoros surveyed 1,620 adult consumers to understand better sentiment surrounding the state of consumer confidence in brands and the factors that drive customer loyalty. Here’s the Atlas content you do not want to miss!

2023 52

2023 Webinar Metrics Social Media 52

BirdEye

AUGUST 31, 2023

The popularity of social media platforms as a commercial medium is on an upward trend. Most major platforms have developed a way to offer social media users the ability to buy their favorite products without going to an external site. This blog explores how to leverage Facebook Shops to boost revenue faster.

E Commerce 57

E Commerce 2023 Social Media E-support 57

Lithium

MARCH 7, 2023

Some blog areas are limited to Khoros customers only. Industry The Metaverse and Online Communities: Khoros 101 - Here we will dive into the role of communities in the metaverse and how the evolution of key community considerations provide emerging opportunities for Brands. Sign up today !

2023 52

2023 Omnichannel Webinar Social Media 52

BirdEye

JUNE 22, 2023

With this blog post, you will learn how to segment your target audience based on the various customer types in the market. They’re social: Almost 50% of the world population is now online and use the medium to express opinions and share experiences online. Their primary need tends to revolve around an introduction to your brand.

2023 98

2023 Social Media Reference Loyalty 98

BirdEye

APRIL 19, 2023

Best small business ideas for 2023 Now that you have an idea of how to start a small business, it’s time for the fun part, figuring out what business to start. Social media management Many companies need help when it comes to social media, especially with the number of platforms available.

2023 97

2023 Social Media Consulting Events 97

Lithium

FEBRUARY 7, 2023

Some blog areas are limited to Khoros customers only. Hospitality Brands: Facing the Pressure with Digital Solutions + NEW AUDIBLE VERSION - It’s clear that travel brands need to expand their reach into new channels and customer engagement methods, but what might be the best path to accomplish this?

2023 52

2023 Social Media Webinar Events 52

BirdEye

MAY 30, 2023

Microsoft’s State of Global Customer Service Report showed that 77% of customers view brands more favorably if they seek out and apply customer feedback. In this blog post, we’ll explore the best customer feedback tools you can use to quickly gather, manage, analyze, and action customer feedback.

2023 98

2023 Feedback Net Promoter Score Social Media 98

Lithium

OCTOBER 3, 2023

Some blog areas are limited to Khoros customers only. Congratulations to the 2023 Kudos Awards Winners & Finalists! We are so excited to announce the winners and finalists for 2023! One batch of changes will occur on Sep 20, 2023, and the second batch will follow on Nov 20, 2023. API endpoints.

2023 52

2023 Webinar B2C Social Media 52

BirdEye

SEPTEMBER 15, 2023

This blog post explores the top 12 ways businesses can leverage AI for their sales functions in 2023. Every customer interaction shapes brand perception and plays a major role in the customer’s purchase decision. An accessible brand that is available to solve customer queries gains precedence over its competitors instantly.

Sales 109

Sales 2023 Demo Social Media 109

BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. 5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing?

Marketing 109

Marketing Social Media Advertising Workshop 109

BirdEye

MAY 5, 2023

Instead, they leverage online directories, guest blogging, and word-of-mouth campaigns for maximum impact. Key benefits of free advertising include: Zero-cost exposure : Increase brand visibility without high advertising costs on these sites. SEO benefits: Improve search engine rankings with backlinks.

Advertising 98

Advertising 2023 Automotive Retail 98

BirdEye

MAY 9, 2023

From referral cards to social media plugs online, a referral program is the golden egg for businesses. And if you are wondering how to do that, this blog post explores everything you need to know about referral card ideas and creating referral cards for your business. Leveraging referral cards also promotes brand awareness.

2023 98

2023 Rewards Programs Reference Fashion 98

Optimove

MAY 4, 2023

The location-based marketing sphere is projected to grow to over $80 billion by 2025, and almost 80% of businesses are planning to implement location-based campaigns in 2023. Is location-based marketing worth exploring in 2023? Keep it real In 2023, shallow content that relies on unconvincing or over-scripted messaging won’t cut it.

2023 52

2023 Social Media 2025 Connections 52

SurveySensum

OCTOBER 23, 2023

But doing a detailed comparison is a time-consuming process which is why this blog provides you with a list of the top 9 GetFeedback alternative tools. Quick Overview of Top 7 GetFeedback Alternatives in 2023 Here is a quick overview of the top 7 GetFeedback alternatives based on their G2 score, pricing, etc.

2023 52

2023 NPS Multi-Channel Feedback 52

Lithium

MAY 2, 2023

Some blog areas are limited to Khoros customers only. The 2023 Khoros Kudos Awards are now open! More information about the Khoros Kudos Awards can be found on the contest page on Atlas Marketing The Social Marketing Paradox - Redux Something rather curious has happened since the inception of social media.

2023 52

2023 Webinar Entertainment Social Media 52

BirdEye

MARCH 24, 2023

Customer preferences and expectations keep changing, and a great development strategy can help your brand keep pace. Strategies help an organization cultivate and maintain relationships with prospects to increase brand awareness and promote growth through new opportunities. Studies estimate that about 2.4 Studies estimate that about 2.4

2023 98

2023 Return on Investment Social Media Sales 98

ShepHyken

MAY 15, 2023

4 Ways to Create the Authentic Relationships Customers Crave by Ed Hallen (Fast Company) In a world of infinite choices, customers remember brands that provide genuine, trustworthy, and authentic experiences. Here are four ways brands can create more meaningful connections with their customers.

Article 65

Article Net Promoter Score Customer Service 2023 65

CX University

MARCH 4, 2024

In the digital age, customers expect a consistent and cohesive experience across all touchpoints, whether it’s through a website, mobile app, social media, or in-store interactions. This interconnectedness not only enhances customer satisfaction but also fosters brand loyalty and advocacy.

Omnichannel 52

Omnichannel Interaction Touchpoint Social Media 52

Thematic

MAY 29, 2023

We've refreshed our brand to better reflect our company's growth, values, and vision for the future. Now, in 2023, we're thrilled to introduce our refreshed visual brand. The Rollout: Introducing Our Refreshed Brand We're implementing our refreshed brand in two phases. We've done it!

Feedback 62

Feedback Brands 2017 Social Media 62

Magellan Solutions

AUGUST 23, 2023

Initially, AI simplified tasks such as email marketing and social media scheduling. It includes customer segmentation, content optimization, social media marketing, and chatbots. Enhanced brand loyalty and better conversion rates are the results of customized experiences. Top AI Tools for Marketing in 2023 1.

Marketing 98

Marketing Social Media Advertising ROI 98

BirdEye

MAY 3, 2023

This blog post deals with everything you need to know to leverage the right channels and boost your business revenue. Common examples of B2B marketing channels are Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, content marketing, B2B online communities and select social media platforms, email marketing, and webinars.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

BirdEye

MAY 3, 2023

In this blog, we’ll share some strategies for setting effective marketing objectives to reach your desired results. In the same way, your marketing success depends on a strategic patchwork of marketing activities that come together to increase brand awareness, generate leads, and, ultimately, increase sales. Set S.M.A.R.T.

Marketing 98

Marketing Social Media Net Promoter Score Measurement 98

SurveySparrow

JUNE 20, 2023

In this blog, we’ll introduce you to 10 impressive tools that can give SoGoSurvey a run for its money. The post 10 Best SoGoSurvey Alternatives & Competitors In 2023 appeared first on SurveySparrow. So, you’re on the hunt for some fantastic alternatives to SoGoSurvey? You’ve come to the right place!

2023 52

2023 Multi-Channel Document Feedback 52

BirdEye

SEPTEMBER 11, 2023

This blog post explores how Artificial Intelligence (AI) can make a difference in customer feedback management for your business. Local businesses amass a ton of feedback from different channels like reviews, surveys, social media messaging, text messaging, and so on.

Feedback 57

Feedback 2023 Management Social Media 57

Lithium

JANUARY 2, 2024

Some blog areas are limited to Khoros customers only. Complimentary analyst report: Gartner’s Top Strategic Predictions for 2024 and Beyond “AI” was the biggest buzzword of 2023. Reddit for Brands: Navigating the Front Page of the Internet Should brands use Reddit? Here’s the Atlas content you do not want to miss!

2024 52

2024 Social Media 2023 Contact Center 52

Lithium

APRIL 4, 2023

Some blog areas are limited to Khoros customers only. Social Media Marketers Guide to a Difficult Economy: We’ll share how social media marketers can weather the storm and continue to deliver in their jobs. Brand Messenger emoji picker The new emoji picker is now available for Brand Messenger.

2023 52

2023 Social Media Document Webinar 52

Lithium

DECEMBER 6, 2022

Some blog areas are limited to Khoros customers only. Hospitality Brands: Facing the Pressure with Digital Solutions + NEW AUDIBLE VERSION It’s clear that travel brands need to expand their reach into new customer engagement methods, but what might be the best path to accomplish this? Sign up today ! Khoros Communities 22.10

2022 52

2022 Social Media 2023 Roadmap 52

SurveySensum

SEPTEMBER 13, 2023

That’s the transformative potential of harnessing customer feedback, and in the year 2023, it’s not just an option – it’s an imperative. And in this blog, we will explore the top 10 manufacturing feedback tools that can redefine your interactions with clients.

B2B 52

B2B 2023 Feedback Multi-Channel 52

BirdEye

DECEMBER 25, 2023

In this blog, we dive into a topic that might seem niche but is incredibly important for any brand on Facebook. Are you looking for a quick way to claim an unofficial Facebook Business Page in 2023? As of December 2023, here’s how you can do it 1. As of December 2023, here’s how you can do it 1.

Social Media 57

Social Media 2023 Document Demo 57

CSM Magazine

JUNE 7, 2023

As a result, customers will see that they can rely on your brand to fulfill their needs and wants. For example, it can be beneficial to highlight customer testimonials, reviews, and case studies that showcase positive customer experiences with your brand. Focus on producing valuable content that your audience wants to see.

2023 52

2023 White Paper Social Media Document 52

BirdEye

AUGUST 7, 2023

13 Auto repair marketing strategies you should check out Strategies to retain existing customers Trends in auto repair marketing in 2023 What are the best platforms for advertising auto repair services? The primary goal of auto repair marketing is to showcase the value and expertise of the repair shop and create a positive brand image.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

BirdEye

FEBRUARY 21, 2023

Are you curious about how people use social media? Social media statistics can provide valuable insights into these questions and more. From Facebook’s total users to Twitter’s average daily tweets, there are so many facts that help us better understand how we interact with social networks. Let’s get started.

Social Media 98

Social Media 2023 Marketing Advertising 98

CSM Magazine

JUNE 20, 2023

The revenue generated could be direct income, such as purchases, or indirect income, such as brand awareness and reputation. This includes analyzing their demographics, behaviors, and attitudes toward your brand and industry. Continuously gather feedback through surveys, social media, and customer service interactions.

ROI 52

ROI Customer Service Marketing Social Media 52