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3 Ways CX-Driven Brand Reputation Helps Your Business

InMoment XI

Every business can agree that a sterling brand reputation does wonders for both the customer base and the bottom line—but how can companies build a better rep by leveraging customer experience (CX) tools? Key #1: Preserving the Base. There’s no better way to retain your customers than through customer experience programs.

Brands 493
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Customer Connections: Creative Marketing Strategies Using OOH Solutions

CSM Magazine

Companies have traditionally relied on a mix of print and digital advertising, but now there’s a new approach that’s capturing consumers’ attention more effectively: out-of-home (OOH) advertising. OOH advertising refers to any marketing that you see outside the home, such as billboards or signs.

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Customer Experience Quotes to Inspire Your Company’s CX Transformation

InMoment XI

Whether it’s providing internal support, resources, or assistance to frontline employees who interact directly with customers, the entire organization should be aligned with this customer-centric mindset and respond to the needs and expectations of customers. Courteous treatment will make a customer a walking advertisement.”

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Building Lasting Connections: The Power of Customer Loyalty in Retail

SurveySensum

Building Lasting Connections: The Power of Customer Loyalty in Retail In today’s fast-paced and crazy competitive retail world, customer loyalty is like the secret sauce for staying ahead of the game. How to Leverage Customer Feedback to Build Customer Loyalty? Seriously, it’s a game-changer!

Retail 52
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Is Your Marketing Purpose-Driven? Here Are 4 Ways to Add More Social Responsibility to Your Advertising

Hallmark Business Connections

Consider the following suggestions to help inform your upcoming campaigns and advertising decisions. The Hallmark Business Connections’ shares behind the scenes content. You’ll humanize your company and build stronger connections with your audience. And that’s great for building socially responsible connections.

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Revolutionizing Customer Experience: Crafting an Effective Customer Experience Strategy

InMoment XI

With the number of businesses available to your customer base, including big competitive retail brands, you have to make your business stand out from the pack. In the modern digital world, it’s by creating a seamless customer experience strategy. How exactly do you do this? How are their questions answered?

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Reaching Media-Connected Consumers with Social Analytics

NetBase

Brands reaching these media-connected consumers have advanced social analytics informing strategic outreach decisions. Unless your audience is very old (and exclusively, very old) it’s a safe assumption that a substantial portion of your potential customer base is spending a good bit of time online. And for good reason.