Optimove
DECEMBER 21, 2023
Re-engage your churned customers with this guide Download Now Why it Matters: Marketing fatigue happens when consumers feel overwhelmed by generic and irrelevant messages. It can cause customer alienation, diminished loyalty, and reduced trust and lead to negative brand perception, wasted resources, and lower return on investment.
InMoment XI
APRIL 25, 2024
And, of those consumers, only 34% of them would recommend their brand to friends and family. Download Report Financial Services Reputation Management Strategies Financial services reputation management is not as tricky as it may seem. Did you know that over half of financial services consumers say they have low trust in their provider?
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InMoment XI
MARCH 27, 2024
A well-crafted automotive reputation management strategy is essential for any auto brand looking to build trust, foster customer loyalty, and thrive in a competitive market environment. brands must recognize that the ability to manage their digital channels and digital reputation is a crucial success factor. .
InMoment XI
JUNE 7, 2024
With these stakes in mind, your hotel reputation management strategy must be an integral part of your business strategy to keep your hotel competitive with the top brands. Moreover, your reputation directly impacts brand loyalty and repeat business in an industry where word-of-mouth recommendations carry significant weight.
Experience Investigators by 360Connext
MAY 14, 2024
We’ll dissect the challenges, pinpoint the missteps, and celebrate the successes that come from elevating your brand ambassadors—those who have the power to make or break your customer relationships. This episode is a goldmine of practical solutions, from the power of clear communication to the magic of recognizing small victories.
Experience Investigators by 360Connext
APRIL 9, 2024
Listen up as we explore how to effectively communicate the ‘why’ behind your customer experience goals, aligning your team with the company’s vision and their pivotal role within it. This isn’t about ticking boxes; it’s about empowering your team to be the best for your customers.
Quadient
JULY 26, 2022
Choosing your Customer Communication Channels in 2022. Thirty years ago, customer communications were relatively straightforward. With so many channels available to communicate with your customers, how do you determine the right channel? What are Customer Communication Channels? j.shah-thiel. Tue, 07/26/2022 - 16:40.
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