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InMoment (integrated) Experience: Changing The Game

InMoment XI

On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond. Their story exemplifies that the utilization of AI can keep any business competitive and relevant by modernizing their approach.

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The Authenticity challenge: 25 marketing, CX and innovation takeaways from the 2016 Customer Intelligence Summit

Alida

Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. Miller explained the ‘Authenticity Lifecycle,’ which is a business model that infuses authentic engagement with marketing, innovation and customer experience activities.

2016 267
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The CMO’s 5-Step Guide to Boosting High-Quality Traffic and Customer Engagement

C3Centricity

What is the cornerstone of sustainable growth and competitive advantage today? It’s about creating content that solves problems, educates, and entertains your target audience, thereby building trust and establishing your brand as an authority in your field. HubSpot is a prime example of content marketing done right.

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Top 8 Ways in Which Metaverse Technology Has Transformed Businesses

CSM Magazine

Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more. Competitive Advantage Businesses and organizations can beat the competition in their respective industries by investing in metaverse technology before their peers.

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Navigating the Future of Customer Service in Online Gambling

CSM Magazine

This article will explore the key trends set to shape the future of customer service in the online gambling industry, highlighting how innovations are making services faster, more efficient, and increasingly tailored to individual user needs. For those looking to try something new, why not play Spaceman ?

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The Art of Selling CX

Horizon CX

let’s explore a couple of real-world examples that illustrate the crucial link between CX and strategic goals: Amazon: Customer-Centric Innovation for Market Leadership Alignment with Strategic Goals: Amazon’s relentless focus on customer experience is tightly aligned with its strategic goals.

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10 massive business trends that will shape 2017 and beyond

Alida

Gaining customer trust will become a more significant source of long-term competitive advantage. Impressive innovations in offline retailing. After spending years building their e-commerce presence, many retailers are now focusing on innovations in their brick-and-mortar stores. Trust as a business currency.

2017 0