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The complete guide to social media management for modern businesses

BirdEye

Social media has completely changed the way we communicate and connect with one another over the past two decades. It’s especially important for local businesses looking to connect with their communities and grow their customer base. It’s an essential part of our everyday lives, and there are no signs it’s slowing down.

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Contact Center Expo to Showcase Industry Insights to Thousands of Business Owners

CSM Magazine

The event is focused on the processes used by call and contact centers, with showcases from over 200 different business representatives along with seminars by over 100 industry experts. In April 2024, the Las Vegas Convention Center will see the return of the Call and Contact Center Expo.

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CX Leadership in the International Gas and Energy B2B Industry with Antonio Susta

Customer Bliss

Antonio has a lot of experience blending marketing and sales. Based off his experience in marketing and sales, and managing an Air Liquide branch, he realized that improving customers’ lives is meaningful and wanted to be a part of that. Why is it important? What are the benefits it will bring us?

B2B 107
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What is relationship marketing: examples and strategies

BirdEye

This marketing strategy isn’t about short-term wins or sales transactions; instead, it focuses on long-term customer retention. Boost customer retention – Engaged and connected customers grow into loyal patrons and this improves the overall customer retention rate of your business. Why does relationship marketing work?

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Guest Blog: Converting Customers To Die Hard Fans

ShepHyken

If you choose to continue giving to your customers long after you have made a sale; with only one purpose and that is to benefit them – they will become your fans! The next morning we gave away our online sales program at no cost to everyone who was participating in our live seminars. Stay Connected with Your Customers.

Blog 119
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Do your employees love your CX and CI programs?

Daniel Group

Another article, , reminds us, If you empower people to make decisions, including the redesign of their work processes, they don’t have to wait for a seminar to implement their ideas for improvements. Managers look for solutions. Back to my recent blog, our client achieved all these benefits in a very short period of time.

Seminar 52
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NetBase Quid World Tour: Charlotte, Dallas & Austin

NetBase

This includes insights that reveal business trends, help them connect with consumers, and enable them to understand the story behind competitors and the market. So, a Consumer and Market Intelligence Breakfast Seminar seemed the best way to deliver it en masse! And it was pretty incredible. Day Three: Austin.