InMoment XI
JANUARY 25, 2022
Employee engagement has become a hotter topic than ever in the age of The Great Resignation. If your org is in that boaHt right now, we can help you keep sailing with a look at three elements that create and sustain employee engagement: Organizational Culture Customer-Focused Processes Ambassadorial Behavior. A Closer Look.
Alida
JULY 14, 2021
How would you describe a digital insight community and its value to your organization? At Alida, we define a digital insight community as a customer engagement platform you can use to uncover agile, actionable insights from the right people at the right time—at scale. And how do we know? Well, we invented it.
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BirdEye
MAY 13, 2024
That’s precisely what audience insight tools do. With audience insights tools, you gain a competitive advantage, ensuring you hit the bull’s eye with every piece of content you produce. Dive into this comprehensive guide to learn everything you need to know about audience insights tools.
Braze
FEBRUARY 29, 2024
In the fast-paced world of digital customer engagement, it’s not enough to have the right data if you want to stay ahead of the curve. You also need cutting-edge tools capable of providing your brand with actionable insights from your data. Enter Braze Instant Insights.
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It’s no longer the engagement channel leading CCaaS conversations. The customer engagement challenges facing organizations have changed – so a new approach is needed. The Open CCaaS Advantage is Verint’s new research report which explores where first generation CCaaS platforms fall short when trying to deliver exceptional CX.
SAP Customer Experience
APRIL 28, 2022
Virtual May 18, 2022 Agenda Dear Valued Customer, We are pleased to invite you to the SAP Premium Engagement Session focusing on “Deep Transformation Insights” taking place on May 18, 2022. Deep Transformation Insights (DTI) is a new SAP service to support business transformation. Please find the current agenda here.
The DiJulius Group
MAY 1, 2024
On this episode of The Customer Service Revolution, John and guest Chris Kocek, CEO of Gallant Branding, share the secrets to delivering presentations that will engage your team and ignite a shared vision that eclipses price wars. Read Full Article The post 154: Time to Have Some Insights appeared first on The DiJulius Group.
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Not only does a better CX improve customer satisfaction, increase retention, and create more engagement, it also drives key business results, including lower operational costs and higher profits. Getting your customer experience (CX) right drives business success. Download the eBook and get started with impactful, integrated CX today.
Advertiser: ZoomInfo
Dig into this eBook to find out how to make cold calling a thing of the past with: Powerful sales engagement and automation Insights, signals, and deep prospect research Alternative touchpoints that keep the conversation alive
Advertiser: ZoomInfo
By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster. Every go-to-market team knows the frustrations that come from a drawn-out sales process. How can you speed it up?
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
Advertiser: ZoomInfo
Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. But where do you begin, and how do you progress from crawling to running?
Advertiser: ZoomInfo
More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market. With ZoomInfo’s database, you can optimize your recruiting efforts with access to deep, accurate insights into millions of the most qualified professionals around.
Advertiser: ZoomInfo
As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging.
Speaker: Liz Richardson and Deena Zenyk
They’re geared up to answer the most common questions,and to offer practical advice and proven insights on how your organization can harness an engaged community to power a customer advocacy strategy. Combined, they boast over 25 years of experience helping organizations launch customer advocacy programs.
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