perspectives point-of-view next-steps-for-utilities-in-their-digital-product-journey 
SurveySensum
MARCH 28, 2024
But, with the pressures of academic life bearing down, adopting effective strategies for student productivity isn’t just desirable, it’s essential. Leveraging productivity techniques is like unlocking a new level in the game of academia, where better time management equals more moments for relaxation and less academic stress.
West Monroe
APRIL 27, 2022
In fact, Gartner anticipates that by 2025, 80% of all B2B sales will be happening through digital channels. In other words, the very organizations whose products are at the center of making businesses digital haven’t fully tapped their own potential to be digital—and they could be losing out on market opportunities.
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West Monroe
APRIL 27, 2022
In fact, Gartner anticipates that by 2025, 80% of all B2B sales will be happening through digital channels. In other words, the very organizations whose products are at the center of making businesses digital haven’t fully tapped their own potential to be digital—and they could be losing out on market opportunities.
Solvvy
AUGUST 31, 2022
If you’re using a 5-point scale, divide the total number of people responding with a 4 or 5 by the total number of respondents and multiply by 100. If you’re using a 5-point scale, divide the total number of people responding with a 4 or 5 by the total number of respondents and multiply by 100. What is a CSAT Score?
West Monroe
JANUARY 23, 2022
An increasingly connected energy-and-utilities ecosystem. The utility business model is changing in response to political, environmental, consumer, and cybersecurity pressures. Dozens of states have set targets for decarbonizing their economies across all sectors—and utilities will have foundational roles in these efforts.
Kustomer
JANUARY 20, 2022
So many CX leaders are dead set on impressing their customers but Jon urges them to go one step further and create a customer relationship where they’re utterly obsessed with your services. Being customer-obsessed isn’t just answering their questions and moving on to the next issues, rather, it’s a full lifecycle.
Education Services Group
JULY 27, 2021
You’ve done incredible, meaningful work with your customer, and they clearly love you, your product, and your company. From the earliest days of people walking the earth to the crazy digital landscape of today, storytelling is the best way to engage and enthrall an audience. and documented. Our brains love stories.
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