perspectives report the-future-of-industrial-ai-in-manufacturing 
Lumoa
JANUARY 24, 2024
In fact, a report from 2020 found 95% of senior marketing executives agreed that CX roles were essential for business growth. Have you ever traveled to a country where you didn’t speak the language? If you have, you must know how exhausting it can be to get help with the simplest of requests. However, first, you have to know where to look!
BirdEye
NOVEMBER 8, 2023
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TechSee
JANUARY 23, 2018
The home coffee machine industry has become a hot market, driven by consistent demand for better coffee and improved methods for making it at home. According to the Global Smart Coffee Machines Industry 2017 Market Research Report, the global smart coffee maker market is expected to grow at a CAGR of 38.81% during the period 2017-2021.
West Monroe
APRIL 4, 2023
This article was originally featured in the April 2023 issue of the Manufacturing Leadership Journal. ©2023 Manufacturing Leadership Council, a division of the National Association of Manufacturers. All Rights Reserved. That means data—more of it and more opportunity to create value from it.
Kustomer
JUNE 17, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe and Vikas are joined by Laurent Pierre from Microsoft Azure to learn the secrets to making a CX team valuable. Listen to the podcast below to discover how Laurent and his team at Azure use customer-centric strategies to create the best experience.
CSM Magazine
JUNE 30, 2021
AI chatbot handles peaks and supports business growth. Founded in 2001, in the West Midlands, UK, as a manufacturer of leisure machines for the hospitality industry, Intouch Games launched its first mobile casino games in 2006. From a cost and training perspective it isn’t feasible to just add more agents to the support desk.
CSM Magazine
NOVEMBER 3, 2022
Waterfield Tech, a leading global customer engagement solutions provider, today announced research findings detailing a significant lag in the adoption of conversational AI in the contact center. Gartner ’s “2022 CEO Survey — The Year Perspectives Changed” revealed 91.5% of leading businesses invest in AI on an ongoing basis.
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