3 Key Pillars of a Successful NPS Program with Salesforce
GetFeedback
DECEMBER 10, 2018
That said, there are three key pillars to a successful NPS program: Design, Distribution, and Action. Pillar 1: Design. You also want to design questions that will provide actionable feedback. Close with a custom thank you page. Pillar 2: Distribution. Pillar 3: Action.
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