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12 Best Intercom Alternatives & Competitors Heading Into 2024

Kustomer

Cost and Scalability : According to several user complaints, like this one on Reddit , a common reason businesses start looking for alternatives is due to Intercom’s pricing structure. Intercom’s prices are complex, unpredictable, and often too high for startups. Make sure it’s clear and makes sense for your budget.

2024 97
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How to Choose a Partner for Your CX Program

InMoment XI

Setting Up Your CX Program for Success Whether you are a small startup or a large corporation, defining the right size for your CX program is the first step towards success. If your program is too small, it may not move the needle at all. Conversely, an overly ambitious program can overwhelm your team and drain its resources.

ROI 260
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Top 8 Zendesk Features Teardown: Advantages & Disadvantages

Kustomer

Another major concern with adopting Zendesk is its complexity and steep learning curve — not to mention their recent price increases. Personalization and customization are possible, but only for enterprise-level plans. The community forum is only available for high-tiered users subscribing to the Pro and Enterprise plans.

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Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

The team and I spent a whole day finding the best alternatives to this customer feedback platform. And guess what, out of the lot, I have picked the top 10, and jotted down their best features, pricing plans, and a bit about why you should use them! Or perhaps, you want something new to try out. 5 Capterra 4.4/5 5 Capterra 4.6/5

2024 52
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Top 8 accounting software for small business

BirdEye

Managing finances is an essential aspect of operating a successful small business. With many small business accounting software options available today, selecting the perfect one for your needs can be overwhelming. There are several benefits for any small business to adopt accounting software. Here are just a few.

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Defining the Value of Customer Experience: A Guide for Creating CX ROI in A Constantly Changing World

Experience Investigators by 360Connext

CEM involves strategic planning and execution that help an organization track, oversee, and organize interaction between a customer and the organization throughout the customer lifecycle. (Is Learn more about how to set up your Mission, Strategic Vision, and Team Charter here. Define Success Always!

ROI 143
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15 Best Website Feedback Tools in 2024. Comparision Guide (Free+Paid)

SurveySparrow

Price tags, features, use cases—it’s a lot to sift through. and I’ll take you into these aspects to ensure you make an informed choice: User-Friendly Interface: The tool should be easy to navigate for your team and website visitors. Pricing varies based on features and usage, tailored to suit individual business needs and budget.

2024 52