Five Low-Cost Ways To Improve Your Customer Service And Customer Experience
Micah Solomon
OCTOBER 9, 2018
When you become good at customer service recovery, your company will experience a wonderful bonus in terms of customer engagement and loyalty. Perhaps in 2005 it was okay to take 24 hours to respond to a customer email. I’d argue that 24 hours feel like 48 years in Internet time. email, chat, web).
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