Five Low-Cost Ways To Improve Your Customer Service And Customer Experience
Micah Solomon
OCTOBER 9, 2018
My professional opinion is that it’s essential to respond to all such communications from customers within the same half day (even sooner, if it’s nearly closing time, so you don’t leave anyone hanging until tomorrow). Perhaps in 2005 it was okay to take 24 hours to respond to a customer email. email, chat, web).
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