Customer Experience Lessons from 2020: Experts Chime In
Experience Investigators by 360Connext
NOVEMBER 10, 2020
We’ve seen many cases in which those multi-year strategies to achieve digital transformations were whittled down to weeks to help customers. Customer experience leaders had to adapt to this changing world, too. Customer experience leaders and all leaders took lessons from these extraordinary times. – Nancy Porte.
Let's personalize your content