Comm100

SEPTEMBER 28, 2022

Read on to learn which live chat KPIs will be most useful to the development of your customer service team so you can optimize your live chat experience. Live Chat Benchmark Report 2022. Consider what the numbers reveal about agent work ethic and performance. Looking to improve your customer service? Click here. Number of chats.

Measurement 95

Measurement Average Handle Time Metrics Customer Satisfaction 95

CSM Magazine

MARCH 3, 2022

SaaS tools have become extremely popular in the project management industry, transforming the way it operates. Here you will discover five leading SaaS tools for your office. You may be asking yourself, why are SaaS applications becoming a must to use in the modern era? 5 SaaS tools office managers should be using this year.

Management 52

Management Travel Transportation E Commerce 52

Uniphore

JANUARY 25, 2022

A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. Ah, 2022, a new year. After nearly two years of uncertainty and a rough start with Omicron in full swing, the collective attitude toward 2022 might best be described as “cautiously optimistic.” Here are some of my predictions for 2022…. Not so fast.

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2022 Healthcare Banking 2020 52

SurveySparrow

SEPTEMBER 16, 2022

In this blog post, we’ll take a look at 10 Bonusly alternatives. Bonusly uses a gamified system which lets the employees themselves recognize and reward peers with points and leaderboards. For example, a quirky in-house award ceremony, a monthly Wall of Fame for top performers, Amazon gift vouchers, you name it.

Rewards Programs 52

Rewards Programs Feedback E-support Culture 52

SurveySparrow

FEBRUARY 13, 2023

Are you looking for ideas to show people that your company is, in fact, a phenomenal place to work? It can include details about their achievements, a typical work day, personality or interests. Source: Crobox Blog Takeaways: Does your organization have lots of employees? Will people read a blog post? Yes to that too!

Culture 52

Culture Social Media Blog Insights 52

SurveySparrow

JULY 23, 2022

To grow your small business and get ahead of the competition , you need the right tools in your arsenal. . Here’s a run down of the best tools to grow your small business in 2022. . In 2022, your website is your calling card. Small businesses can be extremely versatile and agile. And for good reason. .

2022 52

2022 Social Media Customer Relationship Management Communication 52

ViiBE Blog

JANUARY 20, 2022

ViiBE Blog 5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels Share this article Contents Share this article Contents Digital interaction with customers is now an essential tool as online business is going through its rebirth. What are customer touchpoints? Read now 2.

Touchpoint 52

Touchpoint Interaction E-support Social Media 52

Circular Edge

JANUARY 21, 2022

Blog Credit: Andy Chase. Revised annually, this list started in theory as a Top 10 and grew quickly once we collected inputs from our practice leaders & JDE customers. Use it or lose it! avoiding ‘Churn’ at your cost). ContinuousInnovation. Subpar Resources – You know more about JDE than those assigned to help. Seriously!?

2022 52

2022 Innovation Document Demo 52

SurveySparrow

FEBRUARY 21, 2022

That’s just one of the highlight lines from our conversation with Rachael Kelly on the healthy work culture and employee welfare. 10 Reasons To Offer Employee Wellbeing At Work. That’s the percentage of employees suffering from high stress at work, according to the State of the Global Workplace 2021 Report by Gallup.

Culture 52

Culture 2022 2021 Leadership 52

Optimove

DECEMBER 16, 2021

Because, while the awards themselves are obviously fun to receive, it’s the tens of thousands of hard-working hours by our fantastic team and brilliant clients alike that makes such achievements possible, to begin with – and that’s what originates our sense of pride. Yes, But, Like, How?

Multi-Channel 52

Multi-Channel Sports Entertainment 2022 52

Circular Edge

MAY 10, 2022

Blog Credit: Ian McCue, April 7, 2022 (What is ERP (Enterprise Resource Planning)? We’ll explain exactly what ERP is, how it works, what it can do for your business, how to choose the right solution and much more. Growing companies eventually reach a point where spreadsheets no longer cut it. Video: What is ERP? Key Takeaways.

Financial 52

Financial Multi-Channel Information Management 52

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. For top SaaS companies in 2020, the product is to become the driver of growth.

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