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Upstream Works
DECEMBER 20, 2022
Over the course of 2022, artificial intelligence (AI) became mainstream for contact centers. Unlike legacy technologies that are fully-formed when deployed, AI-based applications are iterative – they get better the more you use them. Automated speech recognition (ASR) is an important contact center use case for AI.
ViiBE Blog
MAY 26, 2023
ViiBE Blog Solving plumbing problems with remote visual assistance in plumbing management software Marc Prempain May 26, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!
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Stella Connect
JANUARY 20, 2022
After all, according to our Customer Service Trends for 2022 report: Nearly all (95%) of customers say customer service impacts their purchasing decisions. And to get you started, here are our top tips for rolling out efforts to help your people do their best work and improve customer satisfaction. .
CSM Magazine
MARCH 3, 2022
SaaS tools have become extremely popular in the project management industry, transforming the way it operates. Here you will discover five leading SaaS tools for your office. You may be asking yourself, why are SaaS applications becoming a must to use in the modern era? 5 SaaS tools office managers should be using this year.
Uniphore
JANUARY 25, 2022
A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. Ah, 2022, a new year. After nearly two years of uncertainty and a rough start with Omicron in full swing, the collective attitude toward 2022 might best be described as “cautiously optimistic.” Here are some of my predictions for 2022…. Not so fast.
SurveySparrow
FEBRUARY 13, 2023
Are you looking for ideas to show people that your company is, in fact, a phenomenal place to work? It can include details about their achievements, a typical work day, personality or interests. Source: Crobox Blog Takeaways: Does your organization have lots of employees? Will people read a blog post? Yes to that too!
SurveySparrow
JULY 23, 2022
To grow your small business and get ahead of the competition , you need the right tools in your arsenal. . Here’s a run down of the best tools to grow your small business in 2022. . In 2022, your website is your calling card. Small businesses can be extremely versatile and agile. And for good reason. .
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