client-stories generative-ai-accelerator-for-customer-service 
BirdEye
NOVEMBER 10, 2023
Genesis Counseling Center faced this challenge head-on and embraced the power of AI for reputation management to manage its customer communications. Birdeye Webchat helps accelerate connections. AI conversation summaries will further help understand key discussion points. Birdeye View is now available on demand!
BirdEye
NOVEMBER 30, 2023
Therefore, the role of travel agencies has become more critical than ever as they craft these personalized and hassle-free travel experiences for their customers. With the right travel agency marketing strategy, travel agents and businesses can attract the ideal client to their business and grow rapidly.
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Kustomer
JANUARY 7, 2024
Intercom has earned a respectable brand name as an AI-powered messaging and help desk system. But there’s a reason why you’re here browsing this list of the best Intercom alternatives , likely because Intercom isn’t checking off all the requirements you need in a customer engagement platform. Completely unacceptable.”
NetBase
JANUARY 28, 2020
NetBase, the industry leader in social media analytics, announced today it will merge with Quid, a leader in AI driven text analytics. The combined company is the next generation consumer and market intelligence platform. Customer View: Innovative Analytics & Unparalleled Insight.
BirdEye
OCTOBER 25, 2023
The easier it is for customers to find you and assess your reputation, the higher your conversion rate will be. Maintaining accuracy in the business name, address, phone number, and services across all possible listing sites tells Google that you are a relevant and trustworthy business. A top emerging SEO trend is the advent of AI.
BirdEye
OCTOBER 24, 2023
However, Birdeye’s experience and expertise put clients’ minds at ease. AI can analyze reviews and suggest human-like, personalized responses. The Birdeye dashboard simplifies managing high-volume clients by surfacing insights. Key takeaways from the discussion Automation is crucial for agencies looking to scale efficiently.
Magellan Solutions
JUNE 14, 2023
Accounting, bookkeeping, marketing, invoicing, processing payments, and resolving customer complaints always come to mind. For this reason, virtual assistant (VA) services have emerged, bringing many potential business benefits. They can conduct market research, develop new products or services, and create marketing materials.
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