SurveySensum

OCTOBER 16, 2023

You successfully organized your event! Post-event feedback is like a report card for your event and an inside glimpse into the minds of your audience post-event. It is critical to understand the strengths and weaknesses of the event you organized, and also what the audience liked and disliked. Congratulations!

Events 52

Events Feedback Social Media Consumers 52

BirdEye

MARCH 15, 2023

If you’re a marketer or business owner looking to stay ahead of the competition, understanding social media demographics is essential. As these platforms progress, the type of social media user will continue to shift. For example, take age groups on social media.

Social Media 52

Social Media 2023 Entertainment E Commerce 52

BirdEye

NOVEMBER 7, 2023

Do you know what’s the one thing that is crucial in getting more sales? It is effective communication. Car sales emails are a crucial part of that effective communication strategy. These emails are strategically crafted to engage potential customers, nurture leads, and drive sales.

Sales 114

Sales Automotive Advertising Demo 114

CSM Magazine

AUGUST 25, 2020

Social media is the perfect channel for nurturing and converting leads into paying customers. In fact, studies have shown that 40% of customers use social media platforms to search brands and products, and that Gen Z and Millennials consider social media the most relevant advertising channel.

Social Media 52

Social Media Sales Entertainment Interaction 52

CSM Magazine

JANUARY 17, 2024

This communication format gained huge traction following the COVID-19 pandemic where remote working became the need of the hour. Typically, videos are shared across social media platforms such as Instagram, Metaverse, X, YouTube, TikTok and more. How Can Enterprise Video Platforms Transform Communication?

Communication 52

Communication 2023 Social Media Travel 52

BirdEye

MAY 8, 2023

Sales prospecting is vital for any business that wants to continuously grow its pipeline. Before social media and marketing automation, companies would fish for new customers by making cold calls and even knocking on doors. Table of contents What is sales prospecting? Why is prospecting important?

Sales 52

Sales Social Media Multi-Channel Events 52

BirdEye

AUGUST 7, 2023

Expand your content marketing efforts by posting content on your social media channels. Use social media marketing for brand awareness Most of your customers use social media platforms. Post one promo post for every five social media posts to avoid coming across as salesy.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

Integrity Solutions

DECEMBER 11, 2023

What is cold calling and what does it look like in the current sales world? But sales prospecting is the bread-and-butter, core activity that leads to sales growth and success — and cold calling is one of the most effective prospecting strategies available. Your mindset may actually be the key to success.

Sales 98

Sales Connections Reference Social Media 98

BirdEye

JULY 5, 2023

This strategy uses online and offline communication channels for your business to build stronger relationships with your customer base. This marketing strategy isn’t about short-term wins or sales transactions; instead, it focuses on long-term customer retention. Why does relationship marketing work?

Marketing 98

Marketing Social Media Loyalty Programs Customer Retention 98

BirdEye

MAY 3, 2023

A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. These marketing communication channels are pivotal in reaching your target audience. They can be free, paid, online, or offline. And, LinkedIn has a B2B user base, while Instagram is more B2C.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

Integrity Solutions

NOVEMBER 13, 2020

The important skills that contribute to sales success are constant, regardless of disruptive external events, but they’ll need to be sharpened and tailored to the changing healthcare environment. Healthcare sales has gone through a number of rocky transitions and disruptions over the past decade. Sales managers are key to that.

Healthcare 112

Healthcare Sales Magazine Social Media 112

BirdEye

NOVEMBER 10, 2023

Genesis Counseling Center faced this challenge head-on and embraced the power of AI for reputation management to manage its customer communications. A remarkable transformation in how they communicate and connect with their patients. The integrated Messaging platform merges communications channels into one place to improve efficiency.

Communication 58

Communication 2023 Customers Insurance 58

BirdEye

MARCH 17, 2023

Social listening is an essential tool for businesses looking to stay ahead of the competition and gain a better understanding of their customers and prospects. By monitoring conversations on social media, companies can identify opportunities to engage with potential customers and get real-time feedback about their products or services.

Social Media 98

Social Media Feedback Insights Brands 98

CSM Magazine

AUGUST 21, 2023

Customer engagement has become one of the most critical success factors for retailers looking to drive sales, loyalty, and overall business growth. Technology can also help to reduce wait times, improve order accuracy, and make it easier for customers to communicate with your brand.

Retail 52

Retail Customer Engagement Engagement Social Media 52

BirdEye

SEPTEMBER 29, 2023

It helps you define brand strategies , choose product development tools, and find the proper channels for your sales team to engage with your customers. It helps you explore behavior, motivations, pain points, social media usage, and other preferences. Knowing your customers is an integral part of your business’s success.

Insurance 110

Insurance Social Media Multi-Channel Advertising 110

LiveChat

MAY 3, 2019

Brands are nothing without a social media presence. Social media campaigns are there to peak the brand’s revenue through creative and attractive opportunities for their customers. From big fishes to small ones in the market ocean, the holiday or a special event doesn’t slip away quietly. 2019 is here to inspire us.

Social Media 53

Social Media 2019 Marketing Fashion 53

BirdEye

DECEMBER 8, 2023

Effective communication is the lifeline of business relationships. Email continues to be a dominant communication channel, with 73% of businesses relying on it for important announcements. In fact, 38% regard email as their most effective means of communication. Get the timing right Balance proactive communication with patience.

Demo 110

Demo Events Communication Feedback 110

Optimove

AUGUST 30, 2022

Driven by changing consumer habits – the recent pandemic being the biggest driver – today, over 70% of mCommerce sales are made on a mobile device. What do you need to do next to make Black Friday 2022 one of your most profitable events of the year? Start retargeting efforts long before the event.

Sales 52

Sales Download 2022 Events 52

CSM Magazine

JULY 30, 2020

Some of the best ways to utilize your go to market strategy are with social media, emails, and advertisement. From there, potential customers can comment and communicate with others, which makes even more buzz around your company. Also, if you’re donating to the community or hosting an event, let people know.

Marketing 97

Marketing Social Media Advertising Events 97

Customer Bliss

MAY 23, 2017

While they hold numerous events throughout the year, their benchmark event is The Belmont Stakes. In 2015, Sports Business Journal called The Belmont Stakes “The Sporting Event Of The Year.” as Event Marketing Supervisor; and Paramount Pictures as Executive Director of Publicity/Marketing. About Lynn.

Sports 142

Sports Events 2014 2015 142

Comm100

NOVEMBER 3, 2017

Social media is chaotic, but your social media team shouldn’t be! In order for your social media strategy to work, it’s important that your team be onboard with what you are trying to achieve, and have the knowledge and resources to help you achieve it. The Basics of Social Media Training.

Social Media 46

Social Media Marketing Customer Service Training Customer Service 46

CSM Magazine

FEBRUARY 22, 2022

When you launch a new product or service, host an event, or make changes to your business, the first thing you should do is inform your clients and potential customers. For instance, you may want to post about it on social media, send out an email, or print and distribute flyers. Increase sales opportunities.

Information 52

Information 2022 Social Media Webinar 52

BlueOcean

DECEMBER 13, 2022

If, for example, you’re a member of Nordstrom’s loyalty program, Nordy Club, you’re among a group of customers who are likely to spend three to five times more than non-members, and are consequently driving two-thirds of Nordstrom’s sales. That means communicating with integrity, openness, and honesty.

Loyalty Programs 177

Loyalty Programs Loyalty Social Media Rewards Programs 177

Experience Investigators by 360Connext

NOVEMBER 20, 2014

While with traditional enterprise sales the customer is paying for a one-off purchase that may or may not go hand-in-hand with an annual service fee, SaaS companies are constantly having to cultivate the customer relationship if they are to stay in business. Success means moving the relationship beyond the sale.

Customer Experience 302

Customer Experience Chief Customer Officer Events 2003 302

Experience Investigators by 360Connext

JUNE 20, 2018

It Starts with A Sale. The Customer Experience begins before the sale, and if your prospects feel their experience with your brand is anything less than divine, they might never make it to even consider a purchase. What if you could capture 10% more sales from your current prospect base? And Then The Sale Goes Awry.

Engagement 179

Engagement Social Media Sales Loyalty 179

Talkdesk

SEPTEMBER 11, 2017

Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in Austin Texas: Sheila McGee-Smith – Founder and Principal Analyst, McGee-Smith Analytics. His team supports over 200 million users across the world through email, chat and social media.

Contact Center 47

Contact Center Events Social Media 2017 47

Magellan Solutions

MARCH 5, 2023

Perform Functions of A Receptionist Virtual assistants perform the tasks of an office receptionist that schedule appointments, do follow-ups, manage customer records, process insurance, and communicate with patients. Marketing and Branding One of the effective advertising methods is social media.

E Commerce 98

E Commerce E-support Healthcare Social Media 98

CSM Magazine

JUNE 14, 2023

Enhancing Customer Service Through Technology Digital Communication Channels It’s important for your outdoor equipment store to stay connected with customers through various channels. By leveraging social media, you can engage with your audience and build long-lasting relationships.

Customer Service 52

Customer Service Social Media Retail Loyalty 52

Experience Investigators by 360Connext

MARCH 5, 2015

We disappoint when we don’t show up for someone’s big event. Set totally unrealistic expectations in your marketing and sales materials. Don’t communicate. If there is no communication, we can whip up a worst-case scenario faster than you can say Larry David. Communicate often. How about you?

Customer Service 274

Customer Service Sports Social Media Communication 274

SurveySensum

JANUARY 26, 2024

Decoding the Customer Journey Stages The Foundation: Awareness Stage Exploring Options: Consideration Stage Decision-Making: Decision Stage Beyond the Sale: Post-Purchase/Retention Stage Advocacy and Referrals: Advocacy Stage Wrapping Up! Key Touchpoints : Social media ad showcasing the app’s features.

Customer Journey 52

Customer Journey Social Media Touchpoint Webinar 52

Retently

APRIL 5, 2024

Traditionally retail refers to the sale of goods and services through physical stores. It’s the primary sales channel that will determine how these businesses are categorized. In-store events and demonstrations can also create memorable experiences that can’t be replicated online.

Retail 78

Retail Engagement Customer Experience Loyalty Programs 78

TechSee

JUNE 16, 2022

If you want to stay ahead of the game, follow them on Linkedin, Twitter, or YouTube or try meeting them at key industry events – their enormous impact is bound to become a catalyst for change in the space. He has 30 years of experience in inbound, outbound, chat, analytics, AI, and social media. Follow on LinkedIn.

Customer Service 251

Customer Service Contact Center 2022 Magazine 251

BirdEye

MARCH 24, 2023

Table of contents Business development defined Differences between business development and sales Business development versus sales development Differences between business development and marketing What does a business development manager do? Business development is identifying prospects and looking for ways to reach prospects.

2023 98

2023 Return on Investment Social Media Sales 98

SurveySparrow

DECEMBER 8, 2023

It might not be a sale yet, but it’s a promising start. Ready-to-Talk Prospects (Sales-Qualified Leads – SQLs) These folks are serious—they want to talk. It could be informative blog posts, engaging social media content, or captivating videos. This involves nurturing the leads through targeted communication.

Social Media 52

Social Media Webinar Customer Centricity Events 52

NetBase

JUNE 1, 2020

SMWONE was an entirely online event this year and NetBase Quid was an eager participant in a good number of panels, sharing consumer and market intelligence insight. Because as we all know, the social web has opened up the world to brands – or at least to those ready to participate in it!

Consumers 64

Consumers Marketing Social Media Events 64

CSM Magazine

SEPTEMBER 8, 2023

As of 2022, global e-commerce sales surpassed $5.7 Consider festive seasons or unexpected global events; businesses that employ dynamic pricing can easily adjust to these shifts. But a word of caution—always communicate transparently about any dynamic pricing methodologies. It’s vital to maintain customer trust.

E Commerce 52

E Commerce Loyalty Engagement Customer Engagement 52

ReviewTrackers

MARCH 24, 2021

Staying engaged and in regular communication with your banking customers beyond their branch visits can make a big impact on your customer retention efforts. You can also link to your social media profiles and occasionally send out customer satisfaction surveys. Share your best reviews on social media.

Banking 123

Banking Customer Retention Customer Experience Financial 123