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12 ways to leverage local social media marketing

BirdEye

Local social media marketing is a game-changer for small business owners. Because it increases your business’s visibility to potential customers in your area, thereby establishing a solid local presence. Looking for a quick and actionable answer on leveraging local social media marketing? Do you know why?

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20+ ideas on how to promote your business locally

BirdEye

Use social media to promote 4. Ask for customer reviews 8. Sponsor charities or local sports teams 19. Seek backlinks for your website and gather reviews from satisfied customers to boost your online visibility in search engines. Attract subscribers using your website and social media channels.

Seminar 98
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7 referral program ideas that work

BirdEye

Customer referral Your existing customer base is one of your most valuable marketing and sales resources when it comes to referrals. That’s why in this type of referral program, a business incentivizes its existing customers to refer new customers. If that’s not enough, people love getting public recognition.

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Amazing Business Radio: Adam Alfia

ShepHyken

As a result, they don’t go above and beyond to build a strong relationship with the customer base in the industry that they work in. The generation that grew up behind cell phones may be very vocal on social media, but most of them are unwilling to provide face-to-face feedback. Customer service is a team sport.

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How to Make Your CX Strategy Part of Every Team in Your Company

Kustomer

The customer experience involves not only direct interactions initiated by the customer, but also indirect interactions that take place without obvious input from the brand, such as referrals, social media and ads, that add up to a customer’s overall perception of a brand. Learn How to Turn CX Into a Team Sport.

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Your CX Playbook for Financial Services

Kustomer

CX involves both direct interactions initiated by the customer, and also indirect interactions the customer has with the organization: for example, when a customer sees a wealth management company’s advertisement on a billboard or follows a bank on social media. What Is a CX Playbook?

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Optimove Acquires Advanced Mobile Marketing Platform Kumulos. Here’s What’s In It for You

Optimove

With this acquisition, Optimove clients can now: Re-engage customers with mobile push notifications that support rich media, templates, and deep linking, which are delivered based on each customer’s usage history. Kumulos’ customer base deepens Optimove’s penetration in retail and finance.