Up Where Expectations Soar: Customer Care in the Age of Entitlement
BlueOcean
APRIL 15, 2019
Finally, in the rare case that we interact with a customer whose expectations go beyond the realm of possibility, we flag the contact for review with our client. Empowering Your Team to Deliver Kick-Ass Customer Experience. Are You Using 1999 Metrics to Measure 2019 Customer Care? Read this next!
Let's personalize your content