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Event-led Engagement Platform Airmeet raises $35M USD Series B Funding

CSM Magazine

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund.

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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience. At the core of their reporting is a team with a passion for all things customer management, with a focus on Customer Contact and Design & Innovation. Follow on LinkedIn. Follow on LinkedIn.

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Atlas Highlights - August 2021

Lithium

The focus will be to better understand your priorities, the way you visualize, govern, moderate, and assess performance around Twitter ads. Webinars & Events Some event areas are limited to Khoros customers only. Upcoming Webinars. Advanced Marketing product webinars Watch now. Register now.

2021 52
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5 Customer Experience Trends That COVID-19 Is Only Accelerating

Oracle

OpenMethods and Five9 have helped companies and governments get up and running quickly to work from anywhere. While physical events are almost at a complete standstill, many organizations are leveraging virtual event platforms to engage with their employees or to address and deliver content to their prospects and customers.

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Now Customer Experience Professional Association is also in our DACH region in Germany, Switzerland and Austria and We Need Your Participation

eglobalis

The CXPA provides shared best practical practices and education, mentoring, developing standards, events, networking and co-creating opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience. Events connecting CX and the Global Industry Experts . Discussion Boards.

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Transforming the Customer Experience Through Employee Engagement

CSM Magazine

They defined seven key values that govern employee and company behaviors – in short, they translate values into specific behaviors they expect of their leaders and employees. This article will establish the foundation for: What employee engagement is and what it is not. Why employee engagement is important to the customer experience.

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E911’s Fatal Flaw is Lack of Location Data—How Avaya Breeze Can Solve

Avaya

As the world’s leading software and services company, Avaya understands there are better ways to deliver public safety and emergency services, and we’ve been innovating these same capabilities in many commercial arenas for years. Sensors in the car trigger a sequence of events performed by the In-Vehicle System (IVS). He’s right.