Customercount

OCTOBER 16, 2020

The post Bob Kobek Vlog 4 – Data Management appeared first on CustomerCount. Bob Kobek's weekly blog focusing on an article written for CustomerCount by David Stroeve asking if you are collecting the right data?

Management 52

Management Blog Article Feedback 52

Customercount

SEPTEMBER 30, 2020

The post Bob Kobek Vlog 2 – The New Normal appeared first on CustomerCount. Bob Kobek talks about how in "The New Normal" businesses should outsource their work and suggests three questions you should ask vendors.

Insights 52

Insights 52

Customer Bliss

SEPTEMBER 27, 2018

This goes back to a point I made in one of my recent vlog posts about the importance of understanding and engaging with the outliers in your organization. In order to be successful in executing your plan, you need to also bring your outliers into the plan and understand what their specific issues are.

Communication 222

Communication Chief Customer Officer 2012 Presentation 222

Answer Dash

JUNE 5, 2018

This vlog is created by Dennis Snow : Following a rewarding 20-year career with Walt Disney World, Dennis Snow is now the CEO of Snow & Associates. Dennis Snow, well-known customer service guru, showcases in his new video on the problems that occur when an organization abdicates responsibility for managing the customer's experience.

Customer Experience 78

Customer Experience Management Customers Loyalty 78

Merkle

AUGUST 18, 2022

In part one of our three part video blog series with Merkle's Beth Billingsley and ActionIQ's James Meyers, they'll share how account-based everything (ABX) plays a key role, .

B2B 92

B2B Marketing Blog 92

Customer Bliss

JANUARY 17, 2019

As I mentioned in my Daily Dose vlog this week, using your clarity of purpose to unite your company is a great way to deliver meaningful examples to your customers. . Click To Tweet. What Do You Know Now That You Wish You Knew Then?

Connections 190

Connections Chief Customer Officer 2006 Banking 190

Customer Bliss

NOVEMBER 1, 2018

In my most recent Daily Dose vlog , I talk about how the employee experience affects your customers. As a business leader, do you think about how your approach to hiring impacts your organization and customer experience? I always say, what’s on the inside, shows up on the outside.

Employee Experience 175

Employee Experience ROI Chief Customer Officer Culture 175

Merkle

AUGUST 29, 2022

Identity is a must for B2B organizations to best reach key buyers in a privacy-safe way. Historically, organizations would manage lead generation efforts separately from their nurture, growth, and retention efforts.

B2B 98

B2B Marketing Management 98

Merkle

JUNE 15, 2023

Customer data platforms (CDPs) have emerged as powerful tools that are captivating the market's attention. Their remarkable capability to seamlessly manage, stitch together, and access customer data in real-time has revolutionized personalization.

Technology 52

Technology Brands Marketing Management 52

CSM Magazine

AUGUST 16, 2022

You’ll already know a lot about the subject you’re vlogging on, but you need to think about your channel as a whole. The type of videos you create for your channel will depend on the type of vlogging you want to do. If you want to do vlogging, you can either create written or video blogs. Step 1: Research your topic.

Document 52

Document Blog Reference Brands 52

Merkle

NOVEMBER 22, 2021

The new customer-centric tech stack will look similar for B2C and B2B organizations, but with differences in the. content, activation, and orchestration layer. Like B2B and B2C, organizations with a direct (financial, retail, etc.) or an indirect (consumer packaged. goods) sales strategy can also have differences in language across the tech stack.

B2C 52

B2C B2B Customer Centricity Financial 52

CSM Magazine

MAY 5, 2020

Despite many ways to increase followers on blogs, channels, and vlogs, it has become a real struggle for want-to-be-Instagram-famous personalities and brands to reach and target new audiences. Moreover, it is constantly growing at a remarkable rate. But as big as this platform is, it is difficult to keep your followers coming back.

Engagement 52

Engagement Entertainment Social Media Blog 52

CSM Magazine

MAY 11, 2018

This doesn’t even take into account those who look towards online platforms to vent their frustration at companies, leaving bad reviews on Google, updating their social media status or even taking to YouTube to make a vlog about the whole experience!

Customer Experience 56

Customer Experience Social Media Competitive Advantage Consumers 56

CSM Magazine

FEBRUARY 25, 2021

Due to today’s technology, vlogging is one of those pastimes that have become possible for anyone to do quite effortlessly. One man in Japan has even managed to make money doing “nothing” or the simplest of tasks after being called at least 30,000 times! It doesn’t matter what generation you belong to. Just received your Amazon order?

Social Media 52

Social Media Advertising Books Blog 52

CXApp

JANUARY 16, 2018

There are a variety of ways to deliver relevant content, such as through social stories, case studies and reports, customer spotlights, testimonials, vlogs and visual presentations, or other forms of media. It doesn’t have to happen in the conventional news or blog style post, either.

Social Media 40

Social Media Blog Entertainment Engagement 40

Customer Bliss

SEPTEMBER 13, 2018

In my recent vlog, Jeanne’s Daily Dose…Of Reality , I discuss the importance of customer journey mapping and how you can use it to break down silos and unite your leadership team.

Customer Journey Mapping 178

Customer Journey Mapping Customer Journey Leadership Customer Retention 178

CloudCherry

NOVEMBER 11, 2019

She has been encouraging others and giving freely of her knowledge for nearly a decade through a highly successful blog, a vlog series, multiple conference sessions, and acting as a facilitator inside of CX Accelerator.” Eric Ullman agrees that she is, “a huge, huge giver,” and Annette Franz dubs her, “a force to be reckoned with.”.

2019 150

2019 2020 Demo Connections 150

NetBase

APRIL 3, 2019

But if you want to do it up like a local, follow the 150 Days of Winter vlog , and let “Alex” show you all the best places to ski, eat, and more in Courchevel. The stunningly beautiful ski town of Courchevel inspires only positive Emotions, as you can see: The reach-out-and-touch-them views are hard to beat….

Travel 55

Travel Tourism Fashion Hospitality 55

Beyond Philosophy

MARCH 24, 2022

Another example of an influencer is a fashion or sports expert who has a Vlog that people watch to find out the latest trends or developments. Now, twenty years later, I have hundreds of thousands of followers, and I provide content to them related to my area of expertise.

Social Media 15

Social Media Fashion Hotels 2002 15

CSM Magazine

MAY 16, 2018

Video blogs (or Vlogs, for short) are an effective channel to nurture a lead as well as onboard them after a purchase. Vlogs are often hosted on third party platforms like YouTube and provide the viewer with a dedicated ‘playlist’ of industry related content.

Customer Experience 40

Customer Experience 2014 NPS Social Media 40

Maru Group

SEPTEMBER 17, 2019

Have I watched endless Pewdiepie vlogs, bought Ninja gaming gear, influencer branded clothes? I assure you that many vloggers have impacted our family spending on gaming, fashion, and technology. My kids want to be cool like ‘so-and-so.’. Unfortunately, yes.

Brands 41

Brands Social Media Fashion 2017 41

CSM Magazine

OCTOBER 4, 2022

At the same time, many may feel very reluctant to start social media accounts, vlogs, or blogs on their website, because they have little knowledge or experience in social media marketing. As an entrepreneur, you want to promote and market your business and your website , but guess what – other business owners want this, as well.

Poor Customer Service 52

Poor Customer Service Customer Service Social Media Definition 52

Natalie Petouhof

MARCH 6, 2018

With improved bandwidth more video/ vlog content created every day, YouTube has maintained its position as the top video platform, even as other massive sites like Facebook have started leaning into video heavily. For example, people remember as much as 80% of what they watch as opposed to merely 20% of what they read.

2006 40

2006 2012 2018 Entertainment 40

SurveyGizmo

MARCH 19, 2021

Alchemer Digital Learning Content Manager, Alli Milne discusses the intersection of employee and customer centricity, and the importance of making people feel valued. The post Where the Magic Happens appeared first on Alchemer.

Customer Centricity 52

Customer Centricity Management Customers 52

SurveyGizmo

MARCH 8, 2021

The post Behind the Scenes at Alchemer: Where the Magic Happens appeared first on Alchemer.

52

52

LiveChat

AUGUST 29, 2016

You won’t start a vlog, podcast and a blog at once; you need to choose one medium that will be the most efficient for you. If you find responses to these questions, it will give you the idea about what are promotion standards in your industry and how you can exceed them. Define all types of content you would like to produce.

Marketing 50

Marketing Social Media Entertainment Fashion 50

SurveySparrow

DECEMBER 23, 2021

Podcasts, vlogs and blogs. Types of secondary data sources. #1. Internal secondary data: This consists of data from within the researcher’s company. Examples include: Company reports and presentations. Case studies. Press releases. Websites and social media. Company databases and data sets. #2.

Definition 52

Definition Social Media Magazine Entertainment 52